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Halo

Release notes

Current stable release
2.236.122
Latest beta
2.250.22

2.250.21

Unreleased

Released on Sep 2, 2026 · 69 updates

Added User Role and site as chat flow criteria

Also in 2.251.1 · 2.250.21

#1462123

Added a distributor invoice tab against licences to see

Also in 2.251.1 · 2.250.21

#1442232

Added Time Zone and Address fields for Site SFTP CSV imports

Also in 2.251.1 · 2.250.21

#1429660

Improved auditing for custom tables

Also in 2.251.1 · 2.250.21

#1210965

Fixed an issue where the ArrowSphere Integration last sync date wouldn't display

Also in 2.251.1 · 2.250.21

#1462406

Fixed a rare issue where service restrictions would be missing some data

Also in 2.251.1 · 2.250.21

#1462266

Fixed an issue with retrieving Action configuration for non-admins

Also in 2.251.1 · 2.250.21

#1462177

Fixed an incorrect label for payments

Also in 2.251.1 · 2.250.21

#1451701

Fixed an issue enabling the editing of configuration from the banner

Also in 2.251.1 · 2.250.21

#1451700

Fixed an issue where long description would show on the project setup wizard

Also in 2.251.1 · 2.250.21

#1451495

Fixed an issue with leaving feedback on KB articles from the problem/resolution finder on the portal

Also in 2.251.1 · 2.250.21

#1451436

Fixed rare issues when adding Attachments to Actions

Also in 2.251.1 · 2.250.21

#1451225

Fixed an issue with the breadcrumb trail for Ingram Micro Reseller

Also in 2.251.1 · 2.250.21

#1450932

Fixed an issue where Site wouldn't be set for Pro-Rata invoices

Also in 2.251.1 · 2.250.21

#1450727

Fixed a minor UI issue on Ticket Types

Also in 2.251.1 · 2.250.21

#1450551

Fixed some minor spelling errors

Also in 2.251.1 · 2.250.21

#1450520

Fixed an issue with the Asset Group module showing incorrectly within the My Config area

Also in 2.251.1 · 2.250.21

#1450352

Fixed some minor display issues with the Maintenance window display of schedules

Also in 2.251.1 · 2.250.21

#1450328

Fixed an issue with permissions to access knowledge base articles

Also in 2.251.1 · 2.250.21

#1449921

Fixed an issue with having multiple users linked to an agent account

Also in 2.251.1 · 2.250.21

#1449919

Fixed an issue where recurring invoices could be marked as paid

Also in 2.251.1 · 2.250.21

#1449753

Fixed an issue with Asset type rule matching for asset integrations

Also in 2.251.1 · 2.250.21

#1449716

Added the ability to change the left and right padding of Composite Report charts

Also in 2.251.1 · 2.250.21

#1449654

By adding the PADDINGLEFT and PADDINGRIGHT variables to composite report variables, you can adjust the padding of the charts generated. Like MAXHEIGHT and MAXWIDTH, the amounts must be contained within square brackets after the variable e.g. $REPORT100CHART{PADDINGLEFT:30||PADDINGRIGHT:30}

Fixed an issue where DattoRMM didn't enable the Halo Integrator correctly

Also in 2.251.1 · 2.250.21

#1449588

Fixed an issue with DB lookups allowing multiple results

Also in 2.251.1 · 2.250.21

#1449568

Improved performance when retrieving Customer restricted KB Articles

Also in 2.251.1 · 2.250.21 · 2.236.112

#1449442

Fixed several issues with Sage Intacct fields not always updating the first time

Also in 2.251.1 · 2.250.21

#1448703

Fixed an issue where assets would not automatically relate to a contract

Also in 2.251.1 · 2.250.21

#1448624

Fixed an issue with QuoteItemTemplate record insertion on revising or cloning quotes

Also in 2.251.1 · 2.250.21

#1448186

Fixed a rare issue with the followers icon duplicating

Also in 2.251.1 · 2.250.21

#1447561

Fixed a minor issue with SSO configuration

Also in 2.251.1 · 2.250.21

#1447268

Fixed an issue with the defaulting of bundle options for invoices

Also in 2.251.1 · 2.250.21

#1446850

Fixed an issue where change user/site would not re-evaluate rules

Also in 2.251.1 · 2.250.21

#1446509

Fixed an issue where 'Created By' would be incorrect when raising credit notes

Also in 2.251.1 · 2.250.21

#1445748

Fixed an issue with Teams being shown that cannot be assigned to in some cases

Also in 2.251.1 · 2.250.21

#1445478

Fixed an issue with certain criteria in filter profiles

Also in 2.251.1 · 2.250.21

#1444771

Fixed a UI issue with the high importance flag on Actions

Also in 2.251.1 · 2.250.21

#1444712

Fixed an issue with editing quotation lines via the API

Also in 2.251.1 · 2.250.21

#1444536

Fixed the Dicker Data integrator sync not reliably retrieving data

Also in 2.251.1 · 2.250.21

#1444307

Fixed an issue with revoking sessions after idle timeout

Also in 2.251.1 · 2.250.21

#1444186

Fixed an issue with asset type tab layouts

Also in 2.251.1 · 2.250.21

#1443728

Fixed an issue with resource booking for anonymous users

Also in 2.251.1 · 2.250.21

#1442934

Added "Asset Tag" as an option for "Asset Matching Field" in Lansweeper

Also in 2.251.1 · 2.250.21

#1442336

Fixed an issue with Dynamics Business Central where different

Also in 2.251.1 · 2.250.21

#1442296

Fixed an issue where search result text could appear misaligned on the first line

Also in 2.251.1 · 2.250.21

#1441710

Fixed a minor issue with adding new event triggers to runbooks

Also in 2.251.1 · 2.250.21

#1441482

Fixed an issue with approver emails occasionally not sending when at a CAB approval step

Also in 2.251.1 · 2.250.21

#1441478

Fixed an issue with processing Addigy alerts

Also in 2.251.1 · 2.250.21

#1440742

Improved the performance of the query to load a user's assets

Also in 2.251.1 · 2.250.21 · 2.236.122

#1439348

Fixed an issue where using the API to send an action would not respond to the ticket

Also in 2.251.1 · 2.250.21

#1436573

Fixed an issue with listing the tickets for a service linked to an asset

Also in 2.251.1 · 2.250.21

#1435767

Fixed an issue with adding rules to approval process steps

Also in 2.251.1 · 2.250.21

#1435107

Added a new option to advanced ticket type access to restrict role access to only the users client

Also in 2.251.1 · 2.250.21

#1434247

Fixed a formatting issue when using call scripts and linking to an existing ticket

Also in 2.251.1 · 2.250.21

#1432583

Fixed an issue with QuickBooks Online multi-tenanted items not acquiring the correct item codes on quotes in some cases

Also in 2.251.1 · 2.250.21

#1432564

Fixed an issue with merging tickets triggering actions to sycn to 3rd parties again

Also in 2.251.1 · 2.250.21

#1432562

Fixed an issue where the create child ticket sidebar rendered at a narrow width when user details were hidden on the ticket

Also in 2.251.1 · 2.250.21

#1432524

Fixed an issue with batch updating dynamic multi-selects on assets

Also in 2.251.1 · 2.250.21

#1431954

Fixed an issue with client name not being returned for expenses

Also in 2.251.1 · 2.250.21

#1430822

Fixed an issue with Sage Intacct syncing on Sales Orders causing custom fields to not save or sync in some cases

Also in 2.251.1 · 2.250.21

#1424918

Fixed an issue with some invoices not showing up properly when allocating credit notes to invoices in some cases

Also in 2.251.1 · 2.250.21

#1420712

Fixed an issue with clearing the reporting period field on widgets

Also in 2.251.1 · 2.250.21

#1415354

Fixed agent-only fields sometimes not appearing on ticket details when inside a field group

Also in 2.251.1 · 2.250.21

#1403655

Improved Alert logging for the N-able Orion Integration

Also in 2.251.1 · 2.250.21

#1402419

Fixed an issue with asset creation

Also in 2.251.1 · 2.250.21

#1390020

Fixed an issue with an erroneous daily task tax exception being logged for the QuickBooks Online integration

Also in 2.251.1 · 2.250.21

#1386859

Fixed an issue where LogicMonitor custom fields wouldn't import via the Integrator

Also in 2.251.1 · 2.250.21

#1382018

Fixed an issue with the preferential allocation of devices to sites for the Jamf device import.

Also in 2.251.1 · 2.250.21 · 2.236.121

#1380965

Fixed fields sometimes not showing when using actions due to role restrictions being applied incorrectly

Also in 2.251.1 · 2.250.21

#1122037