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Halo

Release notes

Current stable release
2.236.122
Latest beta
2.250.22

2.236.111

Stable

Released on Aug 26, 2026 · 51 updates

Improved stability for larger configurations by reducing the amount of browser storage required to cache application data

Also in 2.246.1 · 2.236.111

#1402445

Resolved an issue with continous meters showing the last period final reading after invoicing when there is only one reading

Also in 2.250.3 · 2.236.111

#1446324

Added a warning when group filters return more than the maximum number of Tickets

Also in 2.250.3 · 2.236.111

#1444327

Fixed an issue with loading the new ticket screen

Also in 2.250.3 · 2.236.111

#1443614

Fixed a 500 error that could occur in runbooks when using the Create User API action

Also in 2.250.3 · 2.236.111

#1443209

Improved PDF generation performance when sending Quotation notification emails

Also in 2.250.5 · 2.236.111

#1441575

Fixed an issue with custom error messages not applying for date Custom Fields

Also in 2.250.1 · 2.236.111

#1439482

Fixed an issue with grouping the Role column within a User list

Also in 2.250.1 · 2.236.111

#1439382

Minor UI change to the Runbook error modal screen on Assets

Also in 2.250.1 · 2.236.111

#1438125

Fixed an issue with DFV that was based on a Money field

Also in 2.250.1 · 2.236.111

#1438059

Fixed a display issue with grouped approvals in ticket approval history

Also in 2.250.1 · 2.236.111

#1438035

Fixed an issue with using Export To CSV when the report applies filters from URL parameters

Also in 2.250.1 · 2.236.111

#1437531

Fixed action emails failing to send when Organisation ticket type restrictions are in use

Also in 2.250.1 · 2.236.111

#1437464

Fixed an issue with clearing field values when they are hidden on the new ticket screen

Also in 2.250.1 · 2.236.111

#1437319

Fixed a minor issue with dynamic list asset fields that used $-SEARCHSQL

Also in 2.250.1 · 2.236.111

#1437130

Resolved an error with the Next Activity Date showing incorrectly when using the option on appointments to create using a schedulers account

Also in 2.250.1 · 2.236.111

#1436781

Resolved an issue with Recurring Invoices failing to create if they are not created in a short period between the intended start time and midnight UTC

Also in 2.250.1 · 2.236.111

#1436763

Fixed an issue with being able to edit the related CIs tab when permissions should prevent it

Also in 2.250.1 · 2.236.111

#1436680

Fixed an issue with creating canned text groups

Also in 2.250.1 · 2.236.111

#1436611

Fixed an issue where adding Ingram Micro products could error

Also in 2.250.1 · 2.236.111

#1436313

Fixed a rare issue where incoming emails could fail to process

Also in 2.250.1 · 2.236.111

#1435751

Fixed an issue where the Entra last error would not clear correctly.

Also in 2.250.1 · 2.236.111

#1435677

Fixed an issue with defaulting the timezone on the start and end date fields

Also in 2.250.1 · 2.236.111

#1435435

Fixed an issue with Okta filters not applying correctly

Also in 2.250.1 · 2.236.111

#1434868

Fixed an issue with Entra ID team mappings when the team name is updated

Also in 2.250.1 · 2.236.111

#1434745

Added autocomplete html properties to the authorisation server forms.

Also in 2.250.1 · 2.236.111

#1434712

Fixed an issue with creating SCOM email rules

Also in 2.250.1 · 2.236.111

#1433277

Fixed a rare issue with re-assigning tickets to teams in other time zones

Also in 2.250.1 · 2.236.111

#1433251

Fixed an issue with clearing the "Asset custom field filter" field on Asset Types

Also in 2.250.1 · 2.236.111

#1432775

Fixed a display issue with attachment custom fields

Also in 2.250.1 · 2.236.111

#1432706

Fixed issue with dynamic SQL fields on Ticket list criteria, so they now query live values from the database instead of relying on the lookup cache

Also in 2.250.1 · 2.236.111

#1432660

Fixed an issue with the authentication window not closing when logging in via the Teams portal app.

Also in 2.250.1 · 2.236.111

#1432606

Fixed a minor display issue with runbook variables

Also in 2.250.1 · 2.236.111

#1432414

Updated the guide link for the Agent details page

Also in 2.250.1 · 2.236.111

#1431868

Allowed more export options on reports that were clicked through from a dashboard

Also in 2.250.1 · 2.236.111

#1431711

Fixed an issue with making user addresses inactive

Also in 2.250.1 · 2.236.111

#1431456

Fixed a UI issue when searching Services

Also in 2.250.1 · 2.236.111

#1431325

Fixed an issue with retrieving KB articles in certain configuration areas

Also in 2.250.1 · 2.236.111

#1431041

Fixed an issue with using the supplier field in dynamic field value visibility

Also in 2.250.1 · 2.236.111

#1430876

Fixed an issue where empty fields were being excluded from the "does not include" filter on Ticket Lists

Also in 2.250.1 · 2.236.111

#1430482

Added the option to apply a delimiter to the ID property of a Dashboard filter

Also in 2.250.1 · 2.236.111

#1429907

You can use #DELIMITER# within the Dashboard filter SQL for the ID property. When the filter is applied, it will be replaced with a comma.

Fixed an issue with the column profile used for tickets within a top level

Also in 2.250.1 · 2.236.111

#1425864

Minor UI improvement to the Article Preview screen when combined entity searching is enabled

Also in 2.250.1 · 2.236.111

#1423959

Fixed an issue with accessing the knowledge base

Also in 2.246.3 · 2.236.111

#1421760

Fixed an issue with role ticket type permissions duplicating when syncing between instances

Also in 2.250.1 · 2.236.111

#1420231

Resolved an issue with being unable to invoice sales orders that have downpayments when the configuration is enabled to only invoice consigned quantites on sales orders

Also in 2.250.1 · 2.236.111

#1418024

Increased the timeout limit for AI Abilities from 1 minute to 2.5 minutes when triggered from runbooks

Also in 2.250.1 · 2.236.111

#1414322

Added field length validation for Multi-Select Custom Fields for Tickets

Also in 2.250.1 · 2.236.111

#1336824

This will only affect Custom Fields that are not stored in FieldData

Resolved an issue with continous meters showing the last period final reading after invoicing when there is only one reading

Also in 2.250.1 · 2.236.111

#1335263

Fixed issue where tree view ticket lists would unexpectedly change when a ticket subview is updated

Also in 2.250.1 · 2.236.111

#1286157

Fixed client level invoice class not being used in some cases

Also in 2.250.1 · 2.236.111

#954422