Released on Apr 10, 2026 · 7 updates
Added the option to order service searches in the portal by relevance
Also in 2.234.4 · 2.220.101
Added the option to order service searches in the portal by relevance
Also in 2.234.4 · 2.220.101
This can be enabled in Configuration > Self-Service Settings by enabling "Order service search by relevance".
This will order the search results by relevance when users search for services
Fixed several issues with mandatory dimensions
Fixed several issues with mandatory dimensions
Fixed an issue with using multiple database lookups at the same time
Also in 2.234.4 · 2.220.101
Fixed an issue with using multiple database lookups at the same time
Also in 2.234.4 · 2.220.101
Fixed an issue where the email field would not be populated when quick closing a new ticket and closure confirmation procedures are in use
Also in 2.234.4 · 2.220.101
Fixed an issue where the email field would not be populated when quick closing a new ticket and closure confirmation procedures are in use
Also in 2.234.4 · 2.220.101
Fixed an issue where a business application instance could have the same asset tag as its business application
Also in 2.234.4 · 2.220.101
Fixed an issue where a business application instance could have the same asset tag as its business application
Also in 2.234.4 · 2.220.101
Fixed an issue where images wouldn't render on PDF downloads for specific client networking setups
Also in 2.234.4 · 2.220.101
Fixed an issue where images wouldn't render on PDF downloads for specific client networking setups
Also in 2.234.4 · 2.220.101
Fixed an issue with automatic service linking to tickets
Also in 2.234.4 · 2.220.101
Fixed an issue with automatic service linking to tickets
Also in 2.234.4 · 2.220.101
