Released on May 13, 2026 · 36 updates
Fixed an issue where 'ErrorInvalidRecipients' could be thrown erroneously when sending an email
Also in 2.238.1 · 2.236.41
Fixed an issue where 'ErrorInvalidRecipients' could be thrown erroneously when sending an email
Also in 2.238.1 · 2.236.41
Resolved an issue with multi-tenant category mapping for Xero on Item Groups
Also in 2.238.1 · 2.236.41
Resolved an issue with multi-tenant category mapping for Xero on Item Groups
Also in 2.238.1 · 2.236.41
Resolved an issue with CSP Subscription pricing using the incorrect price for Monthly P1Y commitments
Also in 2.238.1 · 2.236.41
Resolved an issue with CSP Subscription pricing using the incorrect price for Monthly P1Y commitments
Also in 2.238.1 · 2.236.41
Fixed an issue where role-based modify access on the Priority field was not enforced correctly
Also in 2.238.1 · 2.236.41
Fixed an issue where role-based modify access on the Priority field was not enforced correctly
Also in 2.238.1 · 2.236.41
Fixed an issue with the "Teams that can access this article" field when mandatory on new article drafts
Also in 2.238.1 · 2.236.41
Fixed an issue with the "Teams that can access this article" field when mandatory on new article drafts
Also in 2.238.1 · 2.236.41
Fixed an issue where the CIPP button on users didn't populate the tenant ID
Also in 2.238.1 · 2.236.41
Fixed an issue where the CIPP button on users didn't populate the tenant ID
Also in 2.238.1 · 2.236.41
Fixed an issue where Budgets on Projects could be calculated incorrectly
Also in 2.238.1 · 2.236.41
Fixed an issue where Budgets on Projects could be calculated incorrectly
Also in 2.238.1 · 2.236.41
Fixed an issue with tax rule conditions only returning 1000 items
Also in 2.238.1 · 2.236.41
Fixed an issue with tax rule conditions only returning 1000 items
Also in 2.238.1 · 2.236.41
Fixed an issue with updating child tickets using the 'Edit Child Ticket Values' menu option
Also in 2.238.1 · 2.236.41
Fixed an issue with updating child tickets using the 'Edit Child Ticket Values' menu option
Also in 2.238.1 · 2.236.41
Resolved an issue with Billing Plans failing to be added for Contracts with a blank type or sub type
Also in 2.238.1 · 2.236.41
Resolved an issue with Billing Plans failing to be added for Contracts with a blank type or sub type
Also in 2.238.1 · 2.236.41
Fixed an issue with parent tickets not updating when the final child is deleted when appropriate
Also in 2.238.1 · 2.236.41
Fixed an issue with parent tickets not updating when the final child is deleted when appropriate
Also in 2.238.1 · 2.236.41
Fixed the issue with blank pop-ups appearing when adding images
Also in 2.238.1 · 2.236.41
Fixed the issue with blank pop-ups appearing when adding images
Also in 2.238.1 · 2.236.41
Fixed an issue with the supplier Top Level view using the wrong columns
Also in 2.238.1 · 2.236.41
Fixed an issue with the supplier Top Level view using the wrong columns
Also in 2.238.1 · 2.236.41
Fixed an issue with Category Group Restrictions
Also in 2.238.1 · 2.236.41
Fixed an issue with Category Group Restrictions
Also in 2.238.1 · 2.236.41
Fixed an issue where non-admin agents with quote permissions could not import quotes from TD Synnex
Also in 2.238.1 · 2.236.41
Fixed an issue where non-admin agents with quote permissions could not import quotes from TD Synnex
Also in 2.238.1 · 2.236.41
Fixed a minor issue with the description of DFV conditions that are based on Asset fields
Also in 2.238.1 · 2.236.41
Fixed a minor issue with the description of DFV conditions that are based on Asset fields
Also in 2.238.1 · 2.236.41
Fixed an issue editing workflow action restrictions that use ticket criteria
Also in 2.238.1 · 2.236.41
Fixed an issue editing workflow action restrictions that use ticket criteria
Also in 2.238.1 · 2.236.41
Improved the error message for the notification shown in the application when automations/runbooks have failed to complete
Also in 2.238.1 · 2.236.41
Improved the error message for the notification shown in the application when automations/runbooks have failed to complete
Also in 2.238.1 · 2.236.41
Fixed an issue with warning banner on locked tickets
Also in 2.238.1 · 2.236.41
Fixed an issue with warning banner on locked tickets
Also in 2.238.1 · 2.236.41
Resolved an issue with Expenses becoming unreviewed when edited by an agent without review permissions
Also in 2.238.1 · 2.236.41
Resolved an issue with Expenses becoming unreviewed when edited by an agent without review permissions
Also in 2.238.1 · 2.236.41
Fixed an issue when deleting custom tables via the API
Also in 2.238.1 · 2.236.41 · 2.220.131
Fixed an issue when deleting custom tables via the API
Also in 2.238.1 · 2.236.41 · 2.220.131
Fixed an issue with custom tables on the self service portal approval screen
Also in 2.238.1 · 2.236.41
Fixed an issue with custom tables on the self service portal approval screen
Also in 2.238.1 · 2.236.41
Fixed issue with CRM note permissions on Clients, Sites, and Users
Also in 2.238.1 · 2.236.41
Fixed issue with CRM note permissions on Clients, Sites, and Users
Also in 2.238.1 · 2.236.41
Fixed the system MCP function "search_tickets" using AI search by default. It will now use a standard search.
Also in 2.238.1 · 2.236.41
Fixed the system MCP function "search_tickets" using AI search by default. It will now use a standard search.
Also in 2.238.1 · 2.236.41
Fixed an issue which could prevent updating assets if they contain multi-select custom fields with long values
Also in 2.238.1 · 2.236.41
Fixed an issue which could prevent updating assets if they contain multi-select custom fields with long values
Also in 2.238.1 · 2.236.41
Fixed an issue where the AI bulk-indexing automation could trigger multiple times
Also in 2.238.1 · 2.236.41
Fixed an issue where the AI bulk-indexing automation could trigger multiple times
Also in 2.238.1 · 2.236.41
Fixed an issue where Sites wouldn't change on Opportunities
Also in 2.238.1 · 2.236.41 · 2.220.132
Fixed an issue where Sites wouldn't change on Opportunities
Also in 2.238.1 · 2.236.41 · 2.220.132
Fixed an issue with TD Synnex importing quotes erroring in some cases
Also in 2.238.1 · 2.236.41
Fixed an issue with TD Synnex importing quotes erroring in some cases
Also in 2.238.1 · 2.236.41
Fixed an issue with changing the tabs that asset fields display in
Also in 2.238.1 · 2.236.41
Fixed an issue with changing the tabs that asset fields display in
Also in 2.238.1 · 2.236.41
Fixed an issue where translated weekdays caused weekly recurring appointments to fail to sync to Exchange Calendars
Also in 2.238.1 · 2.236.41
Fixed an issue where translated weekdays caused weekly recurring appointments to fail to sync to Exchange Calendars
Also in 2.238.1 · 2.236.41
Fixed issue with Dashboard report data being overwritten by stale responses
Also in 2.238.1 · 2.236.41
Fixed issue with Dashboard report data being overwritten by stale responses
Also in 2.238.1 · 2.236.41
Fixed an issue with some knowledge base fields not populating on article drafts when filled in on approval process steps
Also in 2.238.1 · 2.236.41
Fixed an issue with some knowledge base fields not populating on article drafts when filled in on approval process steps
Also in 2.238.1 · 2.236.41
Fixed an issue using user followers in ticket drafts on the portal
Also in 2.238.1 · 2.236.41
Fixed an issue using user followers in ticket drafts on the portal
Also in 2.238.1 · 2.236.41
Improved performance when editing the contracts an asset is linked to
Also in 2.238.1 · 2.236.41
Improved performance when editing the contracts an asset is linked to
Also in 2.238.1 · 2.236.41
To facilitate this, you can now update a device's contracts using add_contracts, edit_contracts, and delete_contracts.
Fixed an issue with approvals using the linked article owner approver type
Also in 2.238.1 · 2.236.41
Fixed an issue with approvals using the linked article owner approver type
Also in 2.238.1 · 2.236.41
Fixed an issue where Admins couldn't edit Timesheets that had already been submitted
Also in 2.238.1 · 2.236.41
Fixed an issue where Admins couldn't edit Timesheets that had already been submitted
Also in 2.238.1 · 2.236.41