Released on Nov 13, 2025 · 24 updates
Fixed misspelling in maintenance window functionality
Fixed misspelling in maintenance window functionality
Fixed being unable to edit the type of an existing asset relationship
Fixed being unable to edit the type of an existing asset relationship
Resolved an issue whereby deleting multiple Invoices that were all generated from the same Recurring Invoice can fail to roll back the next invoice date correctly
Resolved an issue whereby deleting multiple Invoices that were all generated from the same Recurring Invoice can fail to roll back the next invoice date correctly
Fixed minor issues with AI acknowledgement emails
Fixed minor issues with AI acknowledgement emails
Fixed an issue with Bulk Asset Selection failing in some cases
Fixed an issue with Bulk Asset Selection failing in some cases
Fixed an issue where adding or modifying asset relationships would fail to save
Fixed an issue where adding or modifying asset relationships would fail to save
Fixed an issue with standalone bills supplier field being visible in error in some cases
Fixed an issue with standalone bills supplier field being visible in error in some cases
Fixed an issue with Jira Service Management webhooks not matching to the client/supplier
Also in 2.216.4 · 2.208.101
Fixed an issue with Jira Service Management webhooks not matching to the client/supplier
Also in 2.216.4 · 2.208.101
Fixed small issue with SLA breached filters when filtering for not breached tickets
Fixed small issue with SLA breached filters when filtering for not breached tickets
Fixed a visual issue in Chat bot flow step configuration
Fixed a visual issue in Chat bot flow step configuration
Fixed issues with maintenance windows
Fixed issues with maintenance windows
Fixed an issue deleting Ticket Rules. Fixed an issue using Ticket Rules with Criteria Groups with no Criteria
Fixed an issue deleting Ticket Rules. Fixed an issue using Ticket Rules with Criteria Groups with no Criteria
Resolved an issue with being unable to add Sales Order lines
Resolved an issue with being unable to add Sales Order lines
Resolved an issue with using the configuration to update the Markup value when changing the Cost
Resolved an issue with using the configuration to update the Markup value when changing the Cost
Fixed an issue with changing the stock bin of an asset
Fixed an issue with changing the stock bin of an asset
Fixed a caching issue with AutoassignCriteria
Also in 2.216.4 · 2.208.93
Fixed a caching issue with AutoassignCriteria
Also in 2.216.4 · 2.208.93
Fixed an issue cleaning up AuthGuid
Fixed an issue cleaning up AuthGuid
Resolved an issue with duplicate audit records for Quotation Line removal
Resolved an issue with duplicate audit records for Quotation Line removal
Resolved an error given when creating Prepay invoices from the Ready for Invoicing list
Resolved an error given when creating Prepay invoices from the Ready for Invoicing list
Resolved an error with loading invoice records created from recurring invoices
Resolved an error with loading invoice records created from recurring invoices
Fixed an issue where bulk operations on tickets wouldn't deselect the tickets once the operation is completed
Fixed an issue where bulk operations on tickets wouldn't deselect the tickets once the operation is completed
Fixed an issue where SLA resolution targets would not account for workday breaks
Also in 2.216.4 · 2.208.111
Fixed an issue where SLA resolution targets would not account for workday breaks
Also in 2.216.4 · 2.208.111
Improved the performance for Project Budget updates
Also in 2.216.4 · 2.208.101
Improved the performance for Project Budget updates
Also in 2.216.4 · 2.208.101
Fixed an issue with limiting agent/user 's to one active session
Fixed an issue with limiting agent/user 's to one active session