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Halo

Release notes

Current stable release
2.236.122
Latest beta
2.250.22

2.236.81

Stable

Released on Jul 15, 2026 · 74 updates

Resolved an issue with reports generating around 600 pages when they do not contain a Style HTML tag and they also contain chart/report data

Also in 2.244.2 · 2.236.81

#1415399

Added an "IDENTITY" check to Huntress emails to match users email addresses as part of the Huntress Email Rule

Also in 2.244.1 · 2.236.81

#1365187

Fixed an issue where Ticket Area permission table modals would display incorrectly

Also in 2.242.12 · 2.236.81

#1403350

Fixed an issue with adding Asset Type rules within the Cisco Meraki integration

Also in 2.244.2 · 2.236.81

#1402133

Fixed a display issue with some Custom Fields used on Widgets

Also in 2.244.1 · 2.236.81

#1391471

Fixed an issue where Milestones wouldn't apply on templates for non-admins

Also in 2.244.1 · 2.236.81

#1391272

Fixed an issue with saving ServiceNow Ticket Type mappings against a Supplier

Also in 2.244.1 · 2.236.81

#1391225

Fixed an issue updating multiselect asset field values via the API when only posting the display label

Also in 2.244.1 · 2.236.81

#1389172

Fixed a minor display issue with bar chart data labels

Also in 2.244.1 · 2.236.81

#1388683

Fixed a permission issue when using the Create Service API Action

Also in 2.244.1 · 2.236.81

#1387881

Fixed issues with using the includes criteria for some fields

Also in 2.244.1 · 2.236.81

#1387827

Fixed an issue with config tracking changes to asset fields

Also in 2.244.1 · 2.236.81

#1387756

Fixed the LINKTOUSERACTION variable not working when used as a URL in the rich text editor

Also in 2.244.1 · 2.236.81

#1387441

Fixed an issue with retrieving assets from Snow

Also in 2.244.1 · 2.236.81

#1387325

Fixed an issue with cloning assets containing read only date fields

Also in 2.244.1 · 2.236.81

#1387136

Fixed an issue with the Pax8 URL being incorrectly set for clients

Also in 2.244.1 · 2.236.81

#1387059

Fixed an issue with exporting to XLS inferring types incorrectly

Also in 2.244.1 · 2.236.81

#1386963

Fixed issue with Ticket first response date not being set in the database

Also in 2.244.1 · 2.236.81

#1386713

Fixed an issue with Intacct period calculations

Also in 2.244.1 · 2.236.81

#1386308

Fixed a rare issue where a field could inadvertently be read only on the portal

Also in 2.244.1 · 2.236.81

#1386288

Fixed an issue with syncing changes between instances when a source instance is set

Also in 2.244.1 · 2.236.81

#1385935

Fixed a display issue with viewing saved forecasts

Also in 2.244.1 · 2.236.81

#1385921

Fixed the summary not showing when searching Services

Also in 2.244.1 · 2.236.81

#1385910

Fixed an issue with Salesforce imports causing Site names to change

Also in 2.244.1 · 2.236.81

#1385894

Resolved an issue with an error during Automated Ticket creation for Licences with no Client/Site

Also in 2.244.1 · 2.236.81

#1385503

Fixed an issue with showing milestones on the Gantt chart

Also in 2.244.1 · 2.236.81

#1385436

Resolved an issue with downpayment invoices being deleted causing the amount left for recognition to drop below zero in calculations

Also in 2.244.1 · 2.236.81

#1385132

Fixed an issue with "Default to first value" for CT rows

Also in 2.244.1 · 2.236.81

#1385057

Fixed an issue with OLA completion dates not showing in the correct time zone

Also in 2.244.1 · 2.236.81

#1384913

Resolved an issue with using a Ticket Type that assigns new Tickets to the Agents deafult team throwing an error when there is no default team set

Also in 2.244.1 · 2.236.81

#1384368

Fixed an issue with Dynamic Field Value Visibility conditions not applying on the Self Service Portal when using Client/Site/User Custom Fields as the criteria

Also in 2.244.1 · 2.236.81

#1384327

Fixed a rare issue with deleting tickets

Also in 2.244.1 · 2.236.81

#1383773

Fixed various issues with the LogMeIn Rescue integration

Also in 2.244.1 · 2.236.81

#1383346

Fixed an issue with being unable to edit custom table data

Also in 2.244.1 · 2.236.81

#1382836

Fixed an issue where Invoice to Client at ticket level could combine invoices correctly

Also in 2.244.1 · 2.236.81

#1382359

Fixed an issue with fields showing on the wrong tab on the ticket

Also in 2.244.1 · 2.236.81

#1382308

Fixed issues with related services on assets

Also in 2.244.1 · 2.236.81

#1381834

Fixed an issue with QuickBooks Online Multi-tenanted items not choosing the correct tenant on Sales Orders in some cases

Also in 2.244.1 · 2.236.81

#1381818

Fixed an issue with identity verification on Call Scripts on the New Ticket screen

Also in 2.244.1 · 2.236.81

#1381184

Minor improvement to the Problem Resolution Finder on the New Call screen

Also in 2.244.1 · 2.236.81

#1381174

Fixed an issue where date filters using relative day values were returning incorrect results

Also in 2.244.1 · 2.236.81

#1380886

Fixed an issue with the $-variable IS_IN_MAINTENANCE_WINDOW

Also in 2.244.1 · 2.236.81

#1380879

Fixed an issue with using simplified rich text fields on non-ticket entities

Also in 2.244.1 · 2.236.81

#1380808

Fixed several minor issues causing some types of Sage Intacct fieldmappings to fail in some cases

Also in 2.244.1 · 2.236.81

#1380608

Fixed an issue with deleting asset types when maintenance windows are enabled

Also in 2.244.1 · 2.236.81

#1379892

Fixed an issue with adding dynamic field value visibility on approval processes

Also in 2.244.1 · 2.236.81

#1379890

Fixed an issue with populating the Related Services field on Ticket Templates

Also in 2.244.1 · 2.236.81

#1379392

Fixed a UI issue with API agents using a concurrent license

Also in 2.244.1 · 2.236.81

#1379361

Resolved an issue with Bill and Purchase Orders failing to sync to Quickbooks Online due to missing a TxnDate

Also in 2.244.1 · 2.236.81

#1378623

Fixed an issue with using the tags field in the self-service portal.

Also in 2.244.1 · 2.236.81

#1378406

Resolved an issue with PDF generation creating extra pages that contain no content relating to using Report Charts in the PDF html/content

Also in 2.244.1 · 2.236.81

#1378259

Fixed an issue with selecting a user's previously selected assets

Also in 2.244.1 · 2.236.81

#1378043

Minor UI improvement to the Tags field

Also in 2.244.1 · 2.236.81

#1377957

Fixed an issue where Projects with milestones would error when cloned

Also in 2.244.1 · 2.236.81

#1377867

Fixed an issue where Sales Order columns were misaligned

Also in 2.244.1 · 2.236.81

#1377819

Improved Dynamics Business Central logging

Also in 2.244.1 · 2.236.81

#1377511

Fixed an issue with 2FA codes not sending when the background services are paused

Also in 2.244.1 · 2.236.81

#1377434

Improved error handling for new site saves

Also in 2.244.1 · 2.236.81

#1376408

Fixed a minor issue with cloning asset types

Also in 2.244.1 · 2.236.81

#1376215

Improved the performance of the updatelines endpoint

Also in 2.244.1 · 2.236.81

#1376112

Added a backend switch for ServiceNow priority/severity sync for ServiceNow incidents.

Also in 2.244.1 · 2.236.81

#1375581

Fixed an issue with Pax8 subscriptions failing to be added to invoices in some cases

Also in 2.244.1 · 2.236.81

#1375302

Resolved an issue with non-hosted Halo instances Custom Integrations that use local network IP addresses failing to complete requests

Also in 2.244.1 · 2.236.81

#1374275

Fixed an issue with changing an asset to a type that's linked to a service

Also in 2.244.1 · 2.236.81

#1371368

Fixed an issue where 'Save as Email Template' always saved the first email in a Mail Campaign instead of the selected one

Also in 2.244.1 · 2.236.81

#1369812

Resolved an issue with emails from the Apple iPhone mail client appearing blank in the action preview

Also in 2.244.1 · 2.236.81

#1369622

Resolved an issue with validation for Scheduled Tickets using SQL requiring an Asset to be manually selected

Also in 2.244.1 · 2.236.81

#1365152

Fixed an issue with downloading signature attachments

Also in 2.244.1 · 2.236.81

#1352528

Fixed an issue with inconsistent pro-rata calculations in different time zones.

Also in 2.244.1 · 2.236.81

#1333520

Fixed a permission issue preventing the download of site documents on the End User Portal for users with client-level document access

Also in 2.244.1 · 2.236.81

#1325895

Fixed rounding issue with properties in teh Halo Asset Discovery Integration

Also in 2.244.1 · 2.236.81

#1310425

Added the ability to create new tickets from Jira Service Management update webhooks when using an override option

Also in 2.244.1 · 2.236.81

#1271598

To allow update webhooks to create new tickets in Halo, you must create a "Checkboxes" custom field in Jira with the exact name "Send to Halo" that includes a "Yes" option. When this option is selected on a Jira issue, the update webhook will create a new ticket if it doesn't already exist in Halo.

Fixed an issue with sorting services by sequence

Also in 2.244.1 · 2.236.81

#1237254

Fixed an issue with translations when cloning a ticket type or action outcome

Also in 2.244.1 · 2.236.81

#1186581