New: the Halo × Pennylane integration by Halentra is live. Take a look
Halentra
Home/Solutions/Halo/Release notes
Halo

Release notes

Current stable release
2.236.122
Latest beta
2.250.22

2.226

Beta

201 updates across 9 patch releases

2.226.9

Feb 24, 20262 fixed

Fixed some invoice issues

Also in 2.226.9 · 2.220.65

#1208044
  1. Fixed an issue with Recurring invoice line updates rarely crashing.
  2. Fixed an issue with a loading wheel displaying incorrectly on invoice lines

Fixed an issue with incoming email performance

Also in 2.226.9 · 2.220.65

#1208206

2.226.8

Feb 20, 20261 fixed

Fixed an issue with the ticket search wrongly showing tickets from different domains

#1206063

2.226.7

Feb 17, 20261 fixed

Fixed an issue when adding cost & price override to items

#1203541

2.226.6

Feb 17, 20263 fixed

Fixed an issue with Child Tasks failing to create off projects

#1193919

Fixed an issue with per action milestone billing failing in some caess

#1201173

Fixed an issue with upgrading to version 2.226

#1202284

2.226.5

Feb 13, 20261 added · 4 fixed

Fixed an issue with invoice creation in Ready for Invoicing getting open connection errors inconsistently

#1195954

Fixed an issue with StreamOne Ion

Also in 2.226.5 · 2.220.50

#1198419

Added the ability to leave a comment with a positive rating on a KB article. Added the ability to leave a comment on a KB article without rating it.

#1200231

Fixed an issue with updating custom tables via attachment posts on runbooks

#1200865

Fixed an issue upgrading to 2.226

#1201175

2.226.4

Feb 12, 20263 added · 4 fixed · 1 removed

Removed "profile" from the list of scopes sent in OIDC requests

Also in 2.226.4 · 2.220.61

#1188892

Allowed configuration of the scope parameter that is sent in Single Sign-On requests when using the generic OIDC connection option

#1192832

Fixed an issue with viewing custom fields as part of additional user information on the self service portal

#1197663

Added the ability to leave a comment with a positive rating on a KB article. Added the ability to leave a comment on a KB article without rating it.

#1197752

Fixed issues with the CSP user import

#1197844

Fixed minor issues with the new SFTP CSV Imports

#1198034

Added Service Status Note as an available field when creating ticket templates.

#1198578

Resolved an issue with Recurring Invoice automatic increases becoming active one period after the expected period

#1198942

2.226.3

Feb 12, 20261 improved · 9 fixed

Fixed an issue with legacy licencing

Also in 2.226.3 · 2.220.48

#1191666

Improved the pagination in the integrator for the Armis integration

Also in 2.226.3 · 2.220.49

#1192350

Fixed an issue loading the home page when using a dashboard with filters

#1193063

Fixed an issue with saving agent records

#1193700

Fixed a minor issue with attachments

#1193718

Fixed a visual bug where report dropdown filters would appear behind the header of the report table

#1194128

Fixed an issue with Entra Id dynamic site mappings

#1194201

Fixed an issue with displaying additional user information when creating tickets on behalf of another user

#1194828

Fixed an issue caused by changing the "Cancel emails for Recipients who are removed from the Recipient Distribution List" setting in Mail Campaigns

Also in 2.226.3 · 2.220.61

#1194939

Fixed an issue with SFTP CSV Imports not being able to save in some cases

#1195908

2.226.2

Feb 6, 20261 fixed

Fixed a list loading loop on v2.226.1

Also in 2.226.2 · 2.220.61

#1192678

2.226.1

Feb 3, 202645 added · 20 improved · 104 fixed · 1 removed

Added a $ Variable for the first names of approvers in an approval process.

#207716

Added Attachment as a custom field type for tickets

#514561

This requires client side uploads to be enabled.


When configuring a new custom field for tickets, a new "Attachment" option will be available:



This will display a dropzone area when creating a new ticket in the portal to add attachments (allows for multiple and right click to remove):



After the ticket has been created the field will display file descriptions and will be clickable links to view the attachments. 


The attachments added to the field will also display within the attachments tab of a ticket and can be managed from that list, for example, if they need to be permanently deleted.


Agent side:


Portal side:


Currently, attachments can only be added this to field when creating a new ticket on the self service portal. The field becomes read-only after the ticket has been created.

★ Highlight

Added Intermedia Contact Centre integration

#736489

This feature will allow you send a request from Intermedia into Halo when a call is received on Intermedia's Call Centre Agent application. Once an agent answers a call, there are two configurable options:

  • Open the call screen automatically on a new tab. 
  • A notification will pop-up, clicking the notification will open the call screen.


The call will try to find the user based on their phone number. 


If a ticket is logged, or an existing ticket is updated with information from the call, you can choose to allow whether the call recording should be added as an attachment on the ticket. Opening the attachment will open the link for the call recording. 

Added view metrics for news articles in the agent and user portals. This requires Knowledge Base Ratings not to be hidden and Knowledge Base Voting not to be disabled to be visible within the user portal.

#762163

Added the ability to display additional user information when creating tickets on the Self Service Portal

#882075

New settings at ticket type level 'Show additional User details when logging new Tickets' and 'User detail fields'. This allows you to specify additional user information fields. The selection includes some default user fields alongside user custom fields. The order of these can be set by the sequence property.



This will display below the contact information when logging a new ticket on the Self Service Portal.


Added 'Response Time Left' and 'Resolution Time Left' option to Ticket Column profiles

#909568

Fixed an issue with using dynamic SQL multi-select values in database lookups

Also in 2.226.1 · 2.220.61

#952072

Added "Other Uses" for Ticket Custom Tabs

#957496

Fixed an issue where Contract matching wouldn't display on Billing Plan templates with Travel charge rates

Also in 2.226.1 · 2.220.61

#962796

Added the ability to leave a comment with a positive rating on a KB article. Added the ability to leave a comment on a KB article without rating it.

#962935

You can now use the $-UNSUBSCRIBELINK variable in emails sent directly from a Distribution List using the "Individual" sending method

#979877

Added a pronouns field to agents

#996169

The $-AGENTPRONOUNS variable can be used to display the pronouns of the agent performing an action. This can also be used within email signatures.


The field is available to be mapped in the Entra ID, Okta, Active Directory and SailPoint integrations.

You can now enable collision detection for Knowledge Base Article editing

#1000697

You can now apply Dashboard filters to Ticket widgets

#1009360

When creating dashboard filters, you can now select a Halo field to which the filter will be applied on Ticket widgets. The options displayed in the dropdown are still determined by the SQL query, but once configured, the filter will be applied to both Report and Ticket widgets.




Added Service Status Note as an available field when creating ticket templates.

#1021870

Added the ability to import new runbooks from JSON

#1024206

There is now an 'Import from JSON' button on the runbooks list view.

Added a column to agent-team membership tables to display when a membership has been inherited from an integration.

#1027104

Added additional logging to the CSP Consumption data import

#1028877

Fixed a visual bug where report group headings would render above the table header.

#1037030

Added an option on Items to override the parent project template when creating projects on Sales Orders

#1037295

Added Approval Status (fchangestatus) as an available field within a column profile

#1042918

Added additional export/import functionality to custom tables

#1043605

Exporting custom tables as CSVs can now be done through the endpoint api/CustomTableCSV/{id}. Supplying the id of the custom table required will return the data from the custom table.


With the addition of attachment handling via runbooks, you can now use this to update custom tables immediately.



Using the key type for scheduled imports (104) and the key 'processnow' you are able to trigger an immediate update to a custom table. Allowing you to then in a later step of the same runbook to access that updated data. It is necessary to have a sleep step of 60 seconds on the runbook directly after the attachment post.

Note: This import functionality is only available for hosted instances.

Added settings to hide the KB Clone button when using article drafts, and to hide the Generate PDF button when viewing an outdated draft.

#1045082

Fixed an issue with dynamic list multi select fields not being set on XLS imports

Also in 2.226.1 · 2.220.61

#1057610

Added the ability to map users to sites dynamically in Entra ID and CSP integrations

#1057775

To do this, add a site mapping of type "Map to an existing site by matching on a field".

This allows you to select a Halo site field and user field to match values on. This includes some system fields and all text and memo custom fields. For the user fields, you will likely need to map a value from Entra ID/CSP to the field in Halo.

You can also specify a default site to import the users to, or you can ignore any users that do not match to a site. 

Updated the runbook flow chart designer so that End (Success) steps now appear green.

#1060056

Added an action system use to convert a prospect into a customer

#1063371

Updated the label for the Auth Token/API Key field in the Twilio for SMS integration

#1064559

Added the ability to hide the resolution button on the Call Screen until a Call Script has been used

Also in 2.226.1 · 2.220.61

#1072461

Removed redundant delete button from sales mailbox emails for non-admins and optimised loading

Also in 2.226.1 · 2.220.61

#1075171

Added the option to display services and categories as one list in the self-service portal catalogue

#1081843

This can be enabled using the setting "Display services and categories in a combined list in the catalogue" in Self-Service Settings.

This will combine them into one list, with categories denoted by a folder icon in the top right.

You can now add opportunity contacts directly to distribution lists

#1086465

This setting can be located within Configuration > Distribution Lists / Segments >  General Settings tab:

Resolved an issue with Recurring Invoice automatic increases becoming active one period after the expected period

#1101891

Fixed a spelling mistake with the default teams message.

#1102126

Added an option to only return the KB Article with a matching ID when searching

#1102241

An "Article ID Search Behaviour" setting has been added to Configuration > Advanced Settings and Configuration > Knowledge Base.


The "search articles by ID and include other results" option mirrors the existing functionality of the "search articles by ID" checkbox which has now been removed. This option will be automatically selected if the old checkbox was enabled.


"Only return the article with a matching ID if one exists" is new functionality which will only return 1 result if a matching ID is found.

Added custom layout profiles for Supplier

#1104774

Fixed inbound HubSpot sync failing to map to quote and deal line custom fields correctly

Also in 2.226.1 · 2.220.61

#1105942

Fixed issue with column profiles not showing when leave the New Opportunity screen

Also in 2.226.1 · 2.220.61

#1106955

Added a field to determine how assets are assigned a site when imported from Qualys

Also in 2.226.1 · 2.220.61

#1107208

This field has three options which will determine if the asset is placed at the site relating to its matched user or is placed at the default site:

You can now map Cloud Tags & Cloud Properties in the Halo Asset Discovery Integration

#1107396

In the Halo Asset Discovery integration, you can now map the cloudTags property from Lansweeper



You can also map Cloud Properties. You will need to define the property you wish to map in the Cloud property field. 


Added hover tooltips to system multi-select field values

#1108499

Added distribution list snapshot timing for blast campaigns

#1111350

This can be configured per campaign and is under the settings tab:


By default, blast campaigns will determine the recipients from the distribution list when the campaign is started to align with current functionality.

Added improved logging and updates for Ready for invoicing

#1120085

Added various custom functionality to campaigns

#1122088

Its now possible to configure the following for campaigns:

  • Custom Fields
  • Custom Tables
  • Custom Tabs (including custom dashboards which can use $-MAILCAMPAIGNID)
  • Custom Buttons
  • Column Profiles

Fixed an issue with Agent Booking when logging a ticket on the Self-Service Portal as an anonymous user

#1123005

Fixed an issue when it wasn't possible to add an item from a sales order to an existing purchase order if the purchase order already had a non-receivable item

Also in 2.226.1 · 2.220.61

#1123742

Fixed an issue with using dates in database lookups

Also in 2.226.1 · 2.220.61

#1125430

Added Webhook verification handshakes to integration runbooks

#1126817

Added $ Variables for Impact and Urgency levels on tickets

#1127644

Fixed a time zone DST issue with recurring shifts and appointments

#1128546

Fixed a bug where last action date wouldn't update when tickets are merged and unmerged.

#1134013

Fixed an issue where Knowledge Base FAQs wouldn't appear

Also in 2.226.1 · 2.220.61

#1134042

You can now restrict what pipeline stages show in kanban view on ticket/opportunity areas

#1136828

Fixed an issue with loading custom field values in the portal when using client restrictions on the custom field config.

#1136874

Fixed an issue applying invoice PDF overrides

Also in 2.226.1 · 2.220.61

#1137691

Fixed an issue where $-PERIODSTARTDATE and $-PERIODENDDATE variables would populate incorrectly for some timezones

Also in 2.226.1 · 2.220.61

#1138578

Fixed an issue with overriding the service user setting against user records

#1139816

Added Risk Score as an available criteria when setting up approval process rules.

#1140170

Added lastupdate as an Advanced Search field on the Users Endpoint

#1140941

Fixed an issue with configuring ticket list widgets for opportunity areas

Also in 2.226.1 · 2.220.61

#1141017

Fixed an issue with importing Item supplier fields via XLS

Also in 2.226.1 · 2.220.61

#1141470

Fixed an issue with config tracking changes to asset type relationship restrictions

Also in 2.226.1 · 2.220.61

#1141621

Fixed an issue with HubSpot contact and customer field mappings where certain fields failed to sync to HubSpot correctly

Also in 2.226.1 · 2.220.61

#1142205

Multiple changes have been made to the Item/Product Stock tab

#1143591
  • An additional property for "Quantity on open Purchase Order" has been added to the Stock tab
  • The Sales Orders and Purchase Orders will now show below each of the "Quantity on open Purchase Order", "Quantity reserved" and "Quantity awaiting consignment" properties

Fixed an issue where the Follower field wouldn't display on actions

#1143769

Added access control for dashboard groups.

Also in 2.226.1 · 2.220.61

#1144138

This can be enabled using the setting "Use access control for dashboard groups" in Report Settings.

Once enabled, read access must be provided for agents to view the groups and edit access must be provided to edit the group or add a dashboard to the group.


The "Can Create Dashboards" permission also applies to groups.

Fixed an issue where Hubspot sync options did not appear for some fieldmapping types

Also in 2.226.1 · 2.220.61

#1145220

Added the ability to show a Service's Portal display name in lists

Also in 2.226.1 · 2.220.61

#1145447

The portal display name will appear at the top of the tile for the service:

Added the ability to hide the 'New' service button

Also in 2.226.1 · 2.220.61

#1145470

Fixed an issue where ftickettags was not updated in the faults table when tags are updated through an action

Also in 2.226.1 · 2.220.61

#1145751

Improved error messages returned from the API for invalid inputs

Also in 2.226.1 · 2.220.61

#1146169

Fixed an issue when pressing escape when editing a workflow step

Also in 2.226.1 · 2.220.61

#1146275

Fixed an issue where client and site variables were not populated in PDF Template filename overrides when sending an invoice

Also in 2.226.1 · 2.220.61

#1146615

Improved the hint for the notification setting 'Do not send me notifications which I triggered'

#1146681

Fixed an issue with alerts imported from SentinelOne returning an empty summary

Also in 2.226.1 · 2.220.61

#1156757

Fixed an issue with showing pre-pay balance and contract balances on tickets

#1156982

Resolved an issue with Quantity On Hand always being upated by Halo when pushing updates to Inventory Items to Quickbooks

Also in 2.226.1 · 2.220.61

#1167220

Fixed an issue with Tax not applying to Dynamics Business Central POs in some cases

#1167223

Resolved an error thrown when creating Alerts for the Barracuda Integration

Also in 2.226.1 · 2.220.61

#1167250

Resolved an issue with using Discounts on Invoice Lines that are linked to Software/Licence Records when using the linked records Price

Also in 2.226.1 · 2.220.61

#1167325

Updated a setting label in User General Settings

Also in 2.226.1 · 2.220.61

#1167547

Fixed an issue where $-AGENTQUOTECOUNTERSIGNATURE would populate with the incorrect Agent signature

#1168109

Improved performance when loading runbooks

Also in 2.226.1 · 2.220.61

#1168537

Added a setting to use the updated new ticket screen on the mobile app

#1168688

This setting is "Use the updated new Ticket screen on the mobile app" in Advanced Settings.

Fixed an issue with end user closure confirmation

#1168736

Updated the default connection type for the Halo Asset Discovery integration.

#1168905

Resolved an issue with Tickets created from webhooks and integrations failing to match Users correctly when creating Feed records

#1168911

Fixed an issue where client organisation permissions were applying to bills

Also in 2.226.1 · 2.220.61

#1169239

Fixed user import failing to match site or client due to whitespace in site or client name

Also in 2.226.1 · 2.220.61

#1169240

Fixed an issue with using change collision detection when also preventing logging tickets during change freeze periods

Also in 2.226.1 · 2.220.61

#1169330

Fixed an issue with not being able to search for bills by supplier name

#1169710

Fixed an issue using the "Quick link" with certain dollar variables

Also in 2.226.1 · 2.220.61

#1169878

Resolved an issue with the Event "Estimate Exceeded" failing to fire when adding time to Tickets and firing multiple times when merging tickets

Also in 2.226.1 · 2.220.61

#1169926

Fixed an issue with modifying articles when using the setting ''An Agent's access to view/edit Articles/FAQ Lists is controlled entirely by their FAQ List access level''

#1169928

Fixed an issue when cloning linked Services

Also in 2.226.1 · 2.220.61

#1169975

Fixed an issue where pre-pay totals displayed on contracts were not formatted correctly

Also in 2.226.1 · 2.220.61

#1170257

Added further settings to 'Client-Site-Asset Relationship'

Also in 2.226.1 · 2.220.61

#1170420


When setting 'Client-Site-Asset Relationship' to 'The Client an asset belongs to is set directly from the asset record' three additional settings can be set.


'Asset types which allow client/site selection' allows the selection of which asset types you can set the client and site of an asset. The other settings for default site and default client can be set to apply defaults when creating assets that you cannot set the client and site.

Added the option to view the outbound logs instead of notification configuration when clicking a ticket's notification log

Also in 2.226.1 · 2.220.61

#1170424

This is found under the "logging" group in the general notification settings:


When set to show the outbound logs, any notifications in a ticket's notification log which are of type 'email' will open the outgoing email records created from the notification:


Clicking into a specific record will show the email details, as well as the log and attempts if viewing as an administrator:


Administrators will also have the ability to resend or delete outgoing records from these pages.

Added the general assets setting "Hide owning portfolios by default on Asset dependency diagrams"

Also in 2.226.1 · 2.220.61

#1170427

Fixed the "log an incident" button not showing on asset-linked services when using the "view as user" option in the Service Catalogue, and fixed the default ticket user not being set

Also in 2.226.1 · 2.220.61

#1170448

Fixed an issue with agent initials not updating when the name of an agent was changed via the API.

#1170993

Fixed an issue with incoming Dynatrace Webhooks

Also in 2.226.1 · 2.220.61

#1171004

Resolved an issue with Country and Region failing to show on the new Opportunity form

Also in 2.226.1 · 2.220.61

#1171011

Minor improvements to webhook processing in the SyncroMSP integration

#1171102

Fixed an issue with generating XLs for report builder reports that use agent permissions

Also in 2.226.1 · 2.220.61

#1171124

Minor improvements to webhook processing in the LogMeIn Rescue integration

#1171128

Fixed an issue with Ninja Device Site matching

Also in 2.226.1 · 2.220.61

#1171150

Resolved an issue with Addigy webhook errors failing to be reported

Also in 2.226.1 · 2.220.61

#1171634

Fixed an issue with creating new reports that use the "Online Agents" data source

Also in 2.226.1 · 2.220.61

#1171647

Fixed an issue where an error could be thrown when creating milestones

#1171756

Fixed an issue where linked items could not be set on an item

Also in 2.226.1 · 2.220.61

#1171812

Fixed an issue with attachment matching that prevented some attachments from being linked to tickets on creation.

Also in 2.226.1 · 2.220.61

#1171837

Fixed an issue where system messages in Live Chat could be used to populate a User's name or email address

Also in 2.226.1 · 2.220.61

#1172451

Fixed an issue connecting to integrations via a custom developer app

Also in 2.226.1 · 2.220.61

#1172462

Resolved an issue with the Recurring Invoice link for Sales Orders being removed when more than one person is editing a Sales Order at the same time

Also in 2.226.1 · 2.220.61

#1172536

Improved error logging for the Pax8 integration when retrieving product details

Also in 2.226.1 · 2.220.61

#1172633

Fixed a bug with end-user closure confirmation mandatory fields not being validated as non-empty

#1172691

Minor language pack improvement

#1172696

Resolved an issue with the consignment's stock moved property being incorrectly saved when consiging devices to a site from a purchase order

#1172728

Fixed an issue where some Tickets would not be added to a Nurture Mail Campaign when using Dynamic Ticket Distribution Lists

Also in 2.226.1 · 2.220.61

#1172792

Fixed an issue with pinning 2 tabs to the sidebar for users and sites

Also in 2.226.1 · 2.220.61

#1172804

Fixed an issue where inactive lookup options would appear in Chat Bot input steps

Also in 2.226.1 · 2.220.61

#1172837

Fixed an issue where a 500 response could be returned when attempting to sync to Avalara with no address set

#1172947

Fixed a minor UI issue on action defaults

Also in 2.226.1 · 2.220.61

#1173158

Fixed an issue where Tax could display incorrectly on Invoice PDFs when using multi-currency

#1173433

Fixed an issue with user screen layout configuration

#1173531

Fixed a language pack error with agent mailbox creation permissions.

#1173604

Fixed an issue with setting dynamic list custom fields using $-faultid in template configuration

Also in 2.226.1 · 2.220.61

#1173613

Fixed an issue with automated tickets not creating for asset warranty expiry within the configured days

#1173733

Updated Account Suspension Contact information

Also in 2.226.1 · 2.220.61

#1173954

Fixed an issue with inactive SLAs showing in config

#1184572

Fixed an issue with deleting field groups

Also in 2.226.1 · 2.220.61

#1185041

Resolved an issue with the Attendee list failing to update when using the Scheduler functionality with the Exchange/Graph Calendar integration

#1185086

Fixed an issue with Ticket Type event triggers

#1185090

Fixed an issue when importing subscriptions from StreamOne ION integration could fail in some cases

Also in 2.226.1 · 2.220.47

#1185180

Improved the display of the resolution target column for tickets that are on hold

Also in 2.226.1 · 2.220.61

#1185444

Fixed an issue with the incorrect budgets showing when editing through the ticket list view

#1185494

Fixed an issue where read only action field values could be updated by automations

Also in 2.226.1 · 2.220.61

#1185585

Fixed an issue where line breaks were ignored when importing actions from Jira

Also in 2.226.1 · 2.220.61

#1185957

Updated the API Documentation for the /Attachment endpoint

#1186207

Fixed a rare issue syncing purchase orders to Dynamics Business Central

#1186224

Fixed an issue with enabling the integrator for Microsoft Teams Shift imports

Also in 2.226.1 · 2.220.61

#1186256

Resolved an issue with merging Customers with Ticket Type restrictions in place

Also in 2.226.1 · 2.220.61

#1186701

Updated the link to Automated Tickets within the Backend Service Monitoring area

Also in 2.226.1 · 2.220.61

#1186751

Fixed an issue with syncing purchase orders to Dynamics Business Central

Also in 2.226.1 · 2.220.61

#1186984

Fixed an issue where custom buttons aren't shown when quote button visibility restrictions are applied

#1186992

Resolved an issue with a warning incorrectly showing when editing Products/Items and the Xero integration is enabled

#1187482

Resolved an issue with Alerts for Addigy failing to be created with an associated Device/Asset

Also in 2.226.1 · 2.220.61

#1187867

Fixed a bug where field groups would render despite no fields being set to visible.

Also in 2.226.1 · 2.220.101

#1187872

Minor update to the API documentation to reflect the new rate limit

Also in 2.226.1 · 2.220.61

#1187895

Fixed issue relating to access control with data sources

Also in 2.226.1 · 2.220.61

#1187977

Fixed a minor issue where the atablename field would not be saved to the audit table when changing an agent's roles

#1188151

Resolved an issue with updating Clients causing an error when pushing the Address data to Xero

Also in 2.226.1 · 2.220.61

#1188467

Fixed an issue with Ticket Type runbook variables not showing

#1188540

Increased page size for Armis integration to speed up imports

Also in 2.226.1 · 2.220.61

#1188548

Fixed an issue that prevent RAG charts from being printed to PDF

Also in 2.226.1 · 2.220.61

#1188558

Fixed an issue with not being able to set tickets viewed as the default for the activity feed

#1188564

Fixed an issue with Service runbook variables not appearing

#1188593

Fixed an issue where a field label would fail to load in approval processes configuration.

#1188616

Improved the colour of the AI Search toggle icon when using dark mode

Also in 2.226.1 · 2.220.61

#1188718

Fixed issue with loading tickets and sites when using site contacts

#1188806

Fixed an issue when grouping Agents by their Status in the tree view

Also in 2.226.1 · 2.220.61

#1188876

Fixed an issue with searchable global settings not displaying their label correctly

Also in 2.226.1 · 2.220.61

#1189453

Fixed filtering Status column within non-ticket entities when using custom column profiles

Also in 2.226.1 · 2.220.61

#1189714

Fixed an issue with the KB icon in dark mode

Also in 2.226.1 · 2.220.61

#1189736

Fixed a visual bug with the OpenAI logo on action AI improvement

#1189771

Resolved an issue with appointments failing to be removed from Halo when they are removed from Outlook (relating to webhooks only)

Also in 2.226.1 · 2.220.61

#1189885

Fixed some fields being hidden for notifications of type "Manager of the recipient of the ticket"

Also in 2.226.1 · 2.220.61

#1190068

Fixed an issue with saving a holiday on the calendar

Also in 2.226.1 · 2.220.61

#1191130

Minor performance improvements to the Microsoft Entra integration

Also in 2.226.1 · 2.220.47

#1191318