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Halo

Release notes

Current stable release
2.236.122
Latest beta
2.250.22

2.220.121

Unreleased

Released on May 11, 2026 · 53 updates

Resolved an issue with the budget threshold event from failing to send notifications when time is added to a project task

Also in 2.238.1 · 2.236.23 · 2.220.121

#1339766

Fixed an issue where UI Invoice totals could differ from PDF totals

Also in 2.238.1 · 2.236.23 · 2.220.121

#1338055

Resolved an issue with the budget threshold event from failing to send notifications when time is added to a project task

Also in 2.238.1 · 2.236.22 · 2.220.121

#1336826

Fixed an error searching in the portal

Also in 2.238.1 · 2.236.23 · 2.220.121

#1336654

Fixed an issue with showing related CIs on tickets

Also in 2.238.1 · 2.236.22 · 2.220.121

#1336117

Fixed an issue with automatically setting related business apps and services

Also in 2.238.1 · 2.236.22 · 2.220.121

#1334801

Improved security robustness of the Partner Center webhook handling

Also in 2.238.1 · 2.236.21 · 2.220.121

#1333025

Fixed an error which could occur when configuring Ticket Lists

Also in 2.238.1 · 2.236.21 · 2.220.121

#1332991

Resolved an issue with the budget threshold event from failing to send notifications when time is added to a project task

Also in 2.238.1 · 2.236.21 · 2.220.121

#1332843

Fixed a bug where 'Custom HTML' would appear twice in the list of dashboard widget types

Also in 2.238.1 · 2.236.21 · 2.220.121

#1332740

Fixed an issue with invalid tenant IDs for the Intune integration

Also in 2.238.1 · 2.236.21 · 2.220.121

#1332526

Fixed an issue where the screen would scroll to the top when logging Article Feedback tickets on the Self Service Portal

Also in 2.238.1 · 2.236.21 · 2.220.121

#1332083

Resolved an issue with the call screen incorrectly partially matching phone numbers

Also in 2.238.1 · 2.236.21 · 2.220.121

#1332039

Fixed an issue with $-LASTNONSYSTEMACTION

Also in 2.238.1 · 2.236.21 · 2.220.121

#1331965

Fixed an issue with Manager and About Me field mappings not working correctly when using the Microsoft Entra integration on the Halo Integrator

Also in 2.238.1 · 2.236.21 · 2.220.121

#1331874

Resolved an issue with consignments causing double stock movements when using the setting that allows existing assets/devices to be consigned from Purchase Orders

Also in 2.238.1 · 2.236.21 · 2.220.121

#1331793

Fixed duplicate records sometimes showing in the AI Matched Tickets table

Also in 2.238.1 · 2.236.21 · 2.220.121

#1331710

Fixed an issue with user matching

Also in 2.238.1 · 2.236.21 · 2.220.121

#1331633

Fixed an issue with site24x7 Alerts not creating tickets

Also in 2.238.1 · 2.236.21 · 2.220.121

#1330874

Resolved an issue with Item/Products losing links to QuickBooks Online when using the multiple tenant functionality and updating the Item/Product in Halo

Also in 2.238.1 · 2.236.21 · 2.220.121

#1330608

Resolved an issue with the chassis type for devices imported using N-Able N-Sight showing as "desktop" for all devices

Also in 2.238.1 · 2.236.21 · 2.220.121

#1329777

Fixed a bug where creation rules on optional services, wouldn't apply when the parent service was owned by another service

Also in 2.238.1 · 2.236.21 · 2.220.121

#1329625

Fixed an issue where service categories would not display on the self-service portal when using a mobile browser

Also in 2.238.1 · 2.236.21 · 2.220.121

#1329603

Resolved an issue with Bills created from Supplier/Purchase Orders incorrectly using the current currency conversion rate instead of the rate from the Order

Also in 2.238.1 · 2.236.21 · 2.220.121

#1329550

Resolved an issue with an invalid recurring invoice link showing on invoices that contain both recurring invoice lines and other lines

Also in 2.238.1 · 2.236.21 · 2.220.121

#1329536

Fixed an issue where Items wouldn't be added to Projects generated from the Project Setup Wizard

Also in 2.238.1 · 2.236.21 · 2.220.121

#1328441

Fixed an issue when using descriptive rules for the Priority description

Also in 2.238.1 · 2.236.21 · 2.220.121

#1328110

Fixed an issue with duplicate OLAs being triggered

Also in 2.238.1 · 2.236.21 · 2.220.121

#1327509

Fixed an issue where licences couldn't be imported from the Sophos integration

Also in 2.238.1 · 2.236.21 · 2.220.121

#1327414

Fixed an issue with calculating OLA dates and target met

Also in 2.238.1 · 2.236.22 · 2.220.121

#1327342

Fixed an issue where submitting actions with system use Start Journey could error

Also in 2.238.1 · 2.236.21 · 2.220.121

#1327046

Fixed an issue where columns on entity list views wouldn't sort correctly

Also in 2.238.1 · 2.236.21 · 2.220.121

#1326561

Resolved an error creating invoices for downpayments when using Quickbooks and the Products are not yet exported

Also in 2.238.1 · 2.236.21 · 2.220.121

#1326436

Fixed issue with replies to forwarded actions not being hidden from end users

Also in 2.238.1 · 2.236.21 · 2.220.121

#1325861

Fixed a visual bug with search counts not displaying correctly for services

Also in 2.238.1 · 2.236.21 · 2.220.121

#1325792

Fixed an issue where users may become inaccessible after posting an invalid client name

Also in 2.238.1 · 2.236.21 · 2.220.121

#1325567

Fixed an issue where Invoice PDF totals could round incorrectly

Also in 2.238.1 · 2.236.21 · 2.220.121

#1325476

Minor UI improvement to the Ticket timer widget

Also in 2.238.1 · 2.236.21 · 2.220.121

#1324635

Fixed an issue with Full-Text Search involving custom extra tables

Also in 2.238.1 · 2.236.21 · 2.220.121

#1323285

Fixed an issue where child tickets on project templates wouldn't automatically link to Milestones

Also in 2.236.1 · 2.220.121

#1311582

Added includechangehistorylastupdated to our API documentation

Also in 2.238.1 · 2.236.21 · 2.220.121

#1311542

Added Customer Action Visibility controls to the "Customer Signature" field

Also in 2.238.1 · 2.236.21 · 2.220.121

#1311453

Minor improvement to the label for the AI search toggle on the Search Tickets function config

Also in 2.238.1 · 2.236.21 · 2.220.121

#1286485

Fixed an issue with LogMeIn Rescue agent IDs containing leading or trailing spaces.

Also in 2.238.1 · 2.236.21 · 2.220.121

#1269847

Fixed issue with WhatsApp Templates not being sent via Automations

Also in 2.238.1 · 2.236.21 · 2.220.121

#1269229

Fixed an issue with search in the portal

Also in 2.238.1 · 2.236.21 · 2.220.121

#1268533

Fixed an issue with configuring all-day maintenance windows

Also in 2.238.1 · 2.236.21 · 2.220.121

#1268205

Fixed an issue with parent attachments that should be visible on child tickets not showing on child tickets.

Also in 2.238.1 · 2.236.21 · 2.220.121

#1267047

Fixed an issue with billing charge rates that were push/pulled from another instance

Also in 2.238.1 · 2.236.21 · 2.220.121

#1253235

Fixed an issue where Recurring Product Bundle descriptions wouldn't display correctly

Also in 2.238.1 · 2.236.21 · 2.220.121

#1250671

Fixed an issue where Datto RMM devices wouldn't deactivate when deleted in Datto RMM

Also in 2.238.1 · 2.236.21 · 2.220.121

#1239486

Improved prevention of series runbooks running in parallel.

Also in 2.234.1 · 2.220.121

#1239079

Resolved an issue with the line item unit price showing incorrectly when using discounts

Also in 2.238.1 · 2.236.21 · 2.220.121

#1049141