PSA, ITSM, CRM and much more: Halo brings together everything your teams need day to day. Halentra integrates it and supports you at every step.
HaloPSA replaces the tools MSPs stack up. Service desk, projects, CRM, billing, automation, reporting: it's all in one place.
AI that does the work, so your team can focus on what matters.
10 customers or 10,000 endpoints, it makes no difference: here's what leads MSPs to run their entire business on HaloPSA.
Tickets, SLAs, contracts, assets, customer portal: a single product, designed as one. No modules to add on, no à la carte billing, no extra vendor to manage.
Licences, contracts and time spent go out on the invoice with the right count, every month, without anyone thinking about it. No more end-of-month spreadsheets and revenue disappearing into the service desk.
A natively multi-tenant architecture, fields and workflows with no ceiling, automations with no limits. All open by design: whatever your ecosystem, HaloPSA fits into it.
Halentra built the Halo × Pennylane integration. Quotes, invoices, customers and products land in Pennylane automatically, through an accredited PDP. You're compliant, without a single re-entry.
Discover the integrationNew features, integrations and improvements every few weeks, and every release is public. You see what's coming, Halentra deploys and supports it for you.
See all release notesNo add-on module, no separate licence. Halo AI works on your own data, inside the workflows your teams already use.
Design, deploy and orchestrate AI agents that take on your service workflows, within the exact limits you set them. From the support assistant to the autonomous process agent, they speed up resolution and lighten your operations.
Everything you need today, with every capability ready for the day you need it.
Your implementation deserves more than promises. It deserves proven expertise, measurable results and guaranteed delivery.
Every Halentra consultant holds the full Halo certification, not the entry-level badge everyone displays.
Halo projects run end to end, from initial scoping through to go-live.
France, Canada, Switzerland, Luxembourg. Our clients deploy Halo across the French-speaking world, to the same standard.
Halentra designs and maintains its own integrations on the platform, like the Halo × Pennylane connector. When a need isn't covered, we don't wait for it: we build it.
Halentra maintains the platform's French translation file. Your teams work in flawless French, not an AI-translated approximation.
Deploying Halo is one thing. Getting the most out of it is another. Halentra supports you at every step, from strategy to continuous optimisation.
Before it's a technical project, growth is a question of clarity. Positioning, offers, service catalog: we lay the foundations Halo will then automate.
Flexible sessions to back you up on an implementation you're running yourself, clear a blocker or validate a structural decision. You move forward, we make it safe.
Configuration, migration, integrations, go-live: we carry the project end to end. You get back a platform that's ready to use and built for your ambitions.
API connectors, automations, business tools: when the standard reaches its limits, we build what's missing. Your ecosystem no longer has to bend to the tool.
Practical training, built around your context, for your administrators, technicians and users, in French or English.
A dedicated expert who becomes your Halo administrator. They know your configuration, anticipate your needs and turn every new release into a concrete advantage for your teams.
We migrated to Halo with the Halentra team. They were extremely responsive, even during periods of high demand. I highly recommend them!
Yes. Halo offers an on-premise option, letting you deploy the platform within your own infrastructure and keep full control over your environment, your data and your access policies.
We handle the migration for you: data, tickets and configuration, with a structured plan to switch over without disruption.
Halo provides granular permissions, audit trails and enterprise-grade security controls to protect customer data.
Yes. Halo connects to a wide range of tools, and Halentra builds custom integrations when you need something specific.
Licensing is flexible and matched to the size of your team, we'll help you size it correctly during onboarding.
You choose: monthly, annual, or over several years for a better rate. Billing follows whatever suits you, each month or in one go.
Unlock the full potential of Halo with a platform built to simplify your operations, automate your workflows and deliver exceptional service at any scale, backed by recognised experts.
