Release notes

Resolved an issue with the Ticket ID on an appointment failing to show when the Appointment is in edit mode

Fixed an issue with invoice lines losing quantity when cloning in some cases

Fixed an issue with loading Asset Templates

Fixed a bug where ticket type group wouldn't trigger a runbook despite matching the conditions in the notification

Fixed an issue with needing to click back twice after selecting a KB article when searching

Also in 2.230.2 · 2.220.81

Fixed a minor UI issue with the forecast drilldown modal

Fixed a bug where the lookup selection would be empty when creating a new ticket rule from a new lookup.

Fixed an issue when Holiday 'Note To Approver' field was not visible on the calendar screen when in awaiting approval status

Fixed an issue with filter and column profiles for lookup custom fields