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Halo

Release notes

Current stable release
2.236.122
Latest beta
2.250.22

2.236.101

Unreleased

Released on Aug 11, 2026 · 77 updates

Resolved an issue with non-group invoice lines, created when multiple recurring invoices are combined, appearing below grouped invoice lines

Also in 2.248.5 · 2.236.101

#1438367

Fixed an issue with the 'equal to invoice date' due date type

Also in 2.248.5 · 2.236.101

#1438947

Fixed an issue where repository endpoints would sometimes return data.

Also in 2.248.3 · 2.236.101

#1434512

Fixed an issue with OLA targets after pausing them

Also in 2.248.3 · 2.236.101

#1432845

Fixed an issue with the updatelines endpoint failing to update values already set on the matched lines in some cases

Also in 2.248.6 · 2.236.101

#1431832

Fixed an issue where updating Agents without the Agent cost permission would remove the Agent cost

Also in 2.248.4 · 2.236.101

#1431377

Fixed an issue with Knowledge Base negative votes being submitted before the user could fill in the feedback form

Also in 2.248.1 · 2.236.101

#1430626

Fixed a minor language pack issue

Also in 2.248.1 · 2.236.101

#1430398

Fixed an issue with populating the Total Price value on the Items Issued table

Also in 2.248.1 · 2.236.101

#1430393

Fixed an issue with ticket types showing on the ticket type tile selection incorrectly

Also in 2.248.1 · 2.236.101

#1429824

Fixed a 500 error that occurred when fetching tickets through the Zapier integration

Also in 2.248.1 · 2.236.101

#1429792

Fixed an issue with selecting from the user's previously selected assets

Also in 2.248.1 · 2.236.101

#1429730

Fixed a setting visibility issue

Also in 2.248.5 · 2.236.101

#1429618

Fixed an issue with attachment names when syncing to Jira

Also in 2.248.1 · 2.236.101

#1429389

Fixed an issue with the password expiry setting not working

Also in 2.248.1 · 2.236.101

#1428602

Fixed an issue with $ variables in the summary and details not working when logged by a user

Also in 2.248.1 · 2.236.101

#1428550

Fixed an issue with QuickBooks Online multi-tenanted items failing to use the correct tenant item id with bundles in some cases

Also in 2.248.1 · 2.236.101

#1428292

Fixed a minor issue with the Dynatrace configuration page

Also in 2.248.1 · 2.236.101

#1427794

Fixed an issue with configuring CSS for multiple portals

Also in 2.248.1 · 2.236.101

#1427732

Fixed an issue with the note remaining after clearing an approval result

Also in 2.248.1 · 2.236.101

#1427673

Fixed an issue with the target hours for OLAs when using days as the units

Also in 2.248.1 · 2.236.101

#1427575

Fixed an issue with importing OID data from Halo Asset Discovery

Also in 2.248.1 · 2.236.101

#1427507

Fixed an issue with config tracking runbooks

Also in 2.248.1 · 2.236.101

#1427320

Fixed an issue with user matching when creating a ticket

Also in 2.248.1 · 2.236.101

#1426803

Fixed an issue with "reply to last user" on actions

Also in 2.248.1 · 2.236.101

#1426763

Fixed an issue with retrieving action outcomes

Also in 2.248.1 · 2.236.101

#1426596

Fixed an issue where uploading larger attachments could be incorrectly rejected as quarantined.

Also in 2.248.1 · 2.236.101

#1426440

Fixed an issue with group filters oni tickets

Also in 2.248.1 · 2.236.101

#1426201

Fixed an issue with Dynamics Business Central Bills not carrying over multicurrency in some cases

Also in 2.248.1 · 2.236.101

#1426083

Fixed a rare issue when approving by responding to an email

Also in 2.248.1 · 2.236.101

#1426007

Fixed an issue with matching rules when using time zone input for start and target dates

Also in 2.248.1 · 2.236.101

#1425812

Added improved logging to the Lansweeper integration

Also in 2.248.1 · 2.236.101

#1425784

Fixed an issue with creating appointments with schedules

Also in 2.248.1 · 2.236.101

#1425084

Fixed an issue with adding service access to new customers

Also in 2.248.1 · 2.236.101

#1424969

Fixed an issue with ticket dashboards when removing the ticket's workflow

Also in 2.248.1 · 2.236.101

#1424760

Resolved an issue with non-group invoice lines, created when multiple recurring invoices are combined, appearing below grouped invoice lines

Also in 2.248.1 · 2.236.101

#1424743

Fixed an issue with creating a new prospect whilst raising an opportunity ticket

Also in 2.248.1 · 2.236.101

#1424739

Fixed an issue where N-Central sites could not be mapped with the REST API method

Also in 2.248.1 · 2.236.101

#1424182

Resolved an issue with Halo being unable to match Hubspot Deal/Quote lines to Halo Items

Also in 2.248.1 · 2.236.101

#1424106

Fixed issue with homepage search on the End User Portal triggering automatically when "search as you type" was disabled

Also in 2.248.1 · 2.236.101

#1423929

Resolved an issue with webhooks from Hubspot deals failing to update existing Opportunites in Halo with an error of "Please select a valid Client"

Also in 2.248.1 · 2.236.101

#1423892

Fixed an issue with using Dynamic SQL Single-Select Asset Fields within Notification Criteria

Also in 2.248.1 · 2.236.101

#1423781

Fixed an issue with applying recurring invoice due date types

Also in 2.248.1 · 2.236.101

#1423566

Fixed an issue affecting the Activity Feed, Timesheets and Recently Viewed Tickets

Also in 2.248.1 · 2.236.101

#1423475

Fixed a UI issue with dates on CRM Notes

Also in 2.248.1 · 2.236.101

#1423334

Fixed an issue where rejected Quotes could send Countersign Emails

Also in 2.248.1 · 2.236.101

#1423314

Fixed an issue with errors surfacing from appointment time clashes

Also in 2.248.1 · 2.236.101

#1422905

Resolved an issue with the contract links generated for a report failing to resolve correctly to the contract

Also in 2.248.1 · 2.236.101

#1422897

Fixed an issue with including asset fields in query builder reports

Also in 2.248.1 · 2.236.101

#1422849

Fixed several Issues with Sage Intacct

Also in 2.248.1 · 2.236.101

#1422803
  • All live lookups to Intacct are now asyncronous to minimise queries to Intacct. This should improve API performance and minimise slowness.
  • All live lookups now filter when querying Intacct to avoid unecessary results being shown.
  • Fixed an issue with some fields not being visible on quotes
  • Fixed an issue with Customfields failing to convert properly in some cases


Fixed an issue with integration asset deactivation

Also in 2.248.1 · 2.236.101

#1422775

Fixed an issue with attachments when unmerging tickets

Also in 2.248.1 · 2.236.101

#1422335

Fixed an issue with the Related Services field on Templates

Also in 2.248.1 · 2.236.101

#1422045

Resolved an issue with tax showing incorrectly in Halo when and Invoice is pushed to Quickbooks that initially has Tax but it is then removed by changing AST configuration in Quickbooks

Also in 2.248.1 · 2.236.101

#1421974

Resolved an issue with Automated Tickets failing to be created when an invalid Client is referenced by the Automated entity

Also in 2.248.1 · 2.236.101

#1421886

Fixed an issue with importing asset using the DB integrator

Also in 2.248.1 · 2.236.101

#1421866

Fixed an issue with QuickBooks Online multicurrency not sending exchange rate as intended in all cases

Also in 2.248.1 · 2.236.101

#1421738

Fixed an issue with some User $-variables not populating within Email Template previews

Also in 2.248.1 · 2.236.101

#1421183

Fixed a rare issue with switching between Asset and Site fields

Also in 2.248.1 · 2.236.101

#1421095

Fixed issue with attachment file icon display names not showing correctly when using S3 uploads

Also in 2.248.1 · 2.236.101

#1420948

Resolved an issue with CPS Consumption Data imports failing when the Reference ID value is a JSON object and not a GUID value

Also in 2.248.1 · 2.236.101

#1420869

Fixed a rare issue with Optional Services on the End-User portal

Also in 2.248.1 · 2.236.101

#1420864

Fixed a minor language issue with Site Fields

Also in 2.248.1 · 2.236.101

#1420829

Resolved an issue with Private Notes added to Actions failing to save when a mention used in the Private Note references an out of office Agent

Also in 2.248.1 · 2.236.101

#1420656

Fixed a rare issue with searching for customers/sites/users

Also in 2.248.1 · 2.236.101

#1420635

Fixed an issue with subscriptions not importing from Google Workspace

Also in 2.248.1 · 2.236.101

#1419753

Fixed an issue with the add/edit/delete data access level for custom tables

Also in 2.248.1 · 2.236.101

#1417794

Fixed an issue where due dates on Invoices could adjust incorrectly when using Xero webhooks

Also in 2.248.1 · 2.236.101

#1417380

Fixed issue where the "Show For Users" selection wasn't saving on new document uploads when client-side uploads are enabled

Also in 2.248.1 · 2.236.101

#1416533

Fixed an issue with processing Exchange webhooks on a background service.

Also in 2.248.1 · 2.236.101

#1415444

Fixed an issue which could occur when adding MCP tools

Also in 2.248.1 · 2.236.101

#1415091

Fixed an issue where Agents couldn't be imported from Atera RMM

Also in 2.248.4 · 2.236.101

#1388546

Fixed an issue with retrieving services on the portal

Also in 2.248.1 · 2.236.101

#1387817

Fixed an issue where the "has/does not have value" filter was not working on Ticket List dynamic filters.

Also in 2.248.1 · 2.236.101

#1384968

Fixed an issue with creating Custom Fields from within a Field Group

Also in 2.248.1 · 2.236.101

#1383798

Fixed an issue where some dashboard widgets could load intermittently

Also in 2.248.1 · 2.236.101

#1324878

Fixed an issue with Etilize updating Item Group in error in some cases

Also in 2.248.1 · 2.236.101

#1238311