Released on Aug 11, 2026 · 77 updates
Resolved an issue with non-group invoice lines, created when multiple recurring invoices are combined, appearing below grouped invoice lines
Also in 2.248.5 · 2.236.101
Resolved an issue with non-group invoice lines, created when multiple recurring invoices are combined, appearing below grouped invoice lines
Also in 2.248.5 · 2.236.101
Fixed an issue with the 'equal to invoice date' due date type
Also in 2.248.5 · 2.236.101
Fixed an issue with the 'equal to invoice date' due date type
Also in 2.248.5 · 2.236.101
Fixed an issue where repository endpoints would sometimes return data.
Also in 2.248.3 · 2.236.101
Fixed an issue where repository endpoints would sometimes return data.
Also in 2.248.3 · 2.236.101
Fixed an issue with OLA targets after pausing them
Also in 2.248.3 · 2.236.101
Fixed an issue with OLA targets after pausing them
Also in 2.248.3 · 2.236.101
Fixed an issue with the updatelines endpoint failing to update values already set on the matched lines in some cases
Also in 2.248.6 · 2.236.101
Fixed an issue with the updatelines endpoint failing to update values already set on the matched lines in some cases
Also in 2.248.6 · 2.236.101
Fixed an issue where updating Agents without the Agent cost permission would remove the Agent cost
Also in 2.248.4 · 2.236.101
Fixed an issue where updating Agents without the Agent cost permission would remove the Agent cost
Also in 2.248.4 · 2.236.101
Fixed an issue with Knowledge Base negative votes being submitted before the user could fill in the feedback form
Also in 2.248.1 · 2.236.101
Fixed an issue with Knowledge Base negative votes being submitted before the user could fill in the feedback form
Also in 2.248.1 · 2.236.101
Fixed a minor language pack issue
Also in 2.248.1 · 2.236.101
Fixed a minor language pack issue
Also in 2.248.1 · 2.236.101
Fixed an issue with populating the Total Price value on the Items Issued table
Also in 2.248.1 · 2.236.101
Fixed an issue with populating the Total Price value on the Items Issued table
Also in 2.248.1 · 2.236.101
Fixed an issue with ticket types showing on the ticket type tile selection incorrectly
Also in 2.248.1 · 2.236.101
Fixed an issue with ticket types showing on the ticket type tile selection incorrectly
Also in 2.248.1 · 2.236.101
Fixed a 500 error that occurred when fetching tickets through the Zapier integration
Also in 2.248.1 · 2.236.101
Fixed a 500 error that occurred when fetching tickets through the Zapier integration
Also in 2.248.1 · 2.236.101
Fixed an issue with selecting from the user's previously selected assets
Also in 2.248.1 · 2.236.101
Fixed an issue with selecting from the user's previously selected assets
Also in 2.248.1 · 2.236.101
Fixed a setting visibility issue
Also in 2.248.5 · 2.236.101
Fixed a setting visibility issue
Also in 2.248.5 · 2.236.101
Fixed an issue with attachment names when syncing to Jira
Also in 2.248.1 · 2.236.101
Fixed an issue with attachment names when syncing to Jira
Also in 2.248.1 · 2.236.101
Fixed an issue with the password expiry setting not working
Also in 2.248.1 · 2.236.101
Fixed an issue with the password expiry setting not working
Also in 2.248.1 · 2.236.101
Fixed an issue with $ variables in the summary and details not working when logged by a user
Also in 2.248.1 · 2.236.101
Fixed an issue with $ variables in the summary and details not working when logged by a user
Also in 2.248.1 · 2.236.101
Fixed an issue with QuickBooks Online multi-tenanted items failing to use the correct tenant item id with bundles in some cases
Also in 2.248.1 · 2.236.101
Fixed an issue with QuickBooks Online multi-tenanted items failing to use the correct tenant item id with bundles in some cases
Also in 2.248.1 · 2.236.101
Fixed a minor issue with the Dynatrace configuration page
Also in 2.248.1 · 2.236.101
Fixed a minor issue with the Dynatrace configuration page
Also in 2.248.1 · 2.236.101
Fixed an issue with configuring CSS for multiple portals
Also in 2.248.1 · 2.236.101
Fixed an issue with configuring CSS for multiple portals
Also in 2.248.1 · 2.236.101
Fixed an issue with the note remaining after clearing an approval result
Also in 2.248.1 · 2.236.101
Fixed an issue with the note remaining after clearing an approval result
Also in 2.248.1 · 2.236.101
Fixed an issue with the target hours for OLAs when using days as the units
Also in 2.248.1 · 2.236.101
Fixed an issue with the target hours for OLAs when using days as the units
Also in 2.248.1 · 2.236.101
Fixed an issue with importing OID data from Halo Asset Discovery
Also in 2.248.1 · 2.236.101
Fixed an issue with importing OID data from Halo Asset Discovery
Also in 2.248.1 · 2.236.101
Fixed an issue with config tracking runbooks
Also in 2.248.1 · 2.236.101
Fixed an issue with config tracking runbooks
Also in 2.248.1 · 2.236.101
Fixed an issue with user matching when creating a ticket
Also in 2.248.1 · 2.236.101
Fixed an issue with user matching when creating a ticket
Also in 2.248.1 · 2.236.101
Fixed an issue with "reply to last user" on actions
Also in 2.248.1 · 2.236.101
Fixed an issue with "reply to last user" on actions
Also in 2.248.1 · 2.236.101
Fixed an issue with retrieving action outcomes
Also in 2.248.1 · 2.236.101
Fixed an issue with retrieving action outcomes
Also in 2.248.1 · 2.236.101
Fixed an issue where uploading larger attachments could be incorrectly rejected as quarantined.
Also in 2.248.1 · 2.236.101
Fixed an issue where uploading larger attachments could be incorrectly rejected as quarantined.
Also in 2.248.1 · 2.236.101
Fixed an issue with group filters oni tickets
Also in 2.248.1 · 2.236.101
Fixed an issue with group filters oni tickets
Also in 2.248.1 · 2.236.101
Fixed an issue with Dynamics Business Central Bills not carrying over multicurrency in some cases
Also in 2.248.1 · 2.236.101
Fixed an issue with Dynamics Business Central Bills not carrying over multicurrency in some cases
Also in 2.248.1 · 2.236.101
Fixed a rare issue when approving by responding to an email
Also in 2.248.1 · 2.236.101
Fixed a rare issue when approving by responding to an email
Also in 2.248.1 · 2.236.101
Fixed an issue with matching rules when using time zone input for start and target dates
Also in 2.248.1 · 2.236.101
Fixed an issue with matching rules when using time zone input for start and target dates
Also in 2.248.1 · 2.236.101
Added improved logging to the Lansweeper integration
Also in 2.248.1 · 2.236.101
Added improved logging to the Lansweeper integration
Also in 2.248.1 · 2.236.101
Fixed an issue with creating appointments with schedules
Also in 2.248.1 · 2.236.101
Fixed an issue with creating appointments with schedules
Also in 2.248.1 · 2.236.101
Fixed an issue with adding service access to new customers
Also in 2.248.1 · 2.236.101
Fixed an issue with adding service access to new customers
Also in 2.248.1 · 2.236.101
Fixed an issue with ticket dashboards when removing the ticket's workflow
Also in 2.248.1 · 2.236.101
Fixed an issue with ticket dashboards when removing the ticket's workflow
Also in 2.248.1 · 2.236.101
Resolved an issue with non-group invoice lines, created when multiple recurring invoices are combined, appearing below grouped invoice lines
Also in 2.248.1 · 2.236.101
Resolved an issue with non-group invoice lines, created when multiple recurring invoices are combined, appearing below grouped invoice lines
Also in 2.248.1 · 2.236.101
Fixed an issue with creating a new prospect whilst raising an opportunity ticket
Also in 2.248.1 · 2.236.101
Fixed an issue with creating a new prospect whilst raising an opportunity ticket
Also in 2.248.1 · 2.236.101
Fixed an issue where N-Central sites could not be mapped with the REST API method
Also in 2.248.1 · 2.236.101
Fixed an issue where N-Central sites could not be mapped with the REST API method
Also in 2.248.1 · 2.236.101
Resolved an issue with Halo being unable to match Hubspot Deal/Quote lines to Halo Items
Also in 2.248.1 · 2.236.101
Resolved an issue with Halo being unable to match Hubspot Deal/Quote lines to Halo Items
Also in 2.248.1 · 2.236.101
Fixed issue with homepage search on the End User Portal triggering automatically when "search as you type" was disabled
Also in 2.248.1 · 2.236.101
Fixed issue with homepage search on the End User Portal triggering automatically when "search as you type" was disabled
Also in 2.248.1 · 2.236.101
Resolved an issue with webhooks from Hubspot deals failing to update existing Opportunites in Halo with an error of "Please select a valid Client"
Also in 2.248.1 · 2.236.101
Resolved an issue with webhooks from Hubspot deals failing to update existing Opportunites in Halo with an error of "Please select a valid Client"
Also in 2.248.1 · 2.236.101
Fixed an issue with using Dynamic SQL Single-Select Asset Fields within Notification Criteria
Also in 2.248.1 · 2.236.101
Fixed an issue with using Dynamic SQL Single-Select Asset Fields within Notification Criteria
Also in 2.248.1 · 2.236.101
Fixed an issue with applying recurring invoice due date types
Also in 2.248.1 · 2.236.101
Fixed an issue with applying recurring invoice due date types
Also in 2.248.1 · 2.236.101
Fixed an issue affecting the Activity Feed, Timesheets and Recently Viewed Tickets
Also in 2.248.1 · 2.236.101
Fixed an issue affecting the Activity Feed, Timesheets and Recently Viewed Tickets
Also in 2.248.1 · 2.236.101
Fixed a UI issue with dates on CRM Notes
Also in 2.248.1 · 2.236.101
Fixed a UI issue with dates on CRM Notes
Also in 2.248.1 · 2.236.101
Fixed an issue where rejected Quotes could send Countersign Emails
Also in 2.248.1 · 2.236.101
Fixed an issue where rejected Quotes could send Countersign Emails
Also in 2.248.1 · 2.236.101
Fixed an issue with errors surfacing from appointment time clashes
Also in 2.248.1 · 2.236.101
Fixed an issue with errors surfacing from appointment time clashes
Also in 2.248.1 · 2.236.101
Resolved an issue with the contract links generated for a report failing to resolve correctly to the contract
Also in 2.248.1 · 2.236.101
Resolved an issue with the contract links generated for a report failing to resolve correctly to the contract
Also in 2.248.1 · 2.236.101
Fixed an issue with including asset fields in query builder reports
Also in 2.248.1 · 2.236.101
Fixed an issue with including asset fields in query builder reports
Also in 2.248.1 · 2.236.101
Fixed several Issues with Sage Intacct
Also in 2.248.1 · 2.236.101
Fixed several Issues with Sage Intacct
Also in 2.248.1 · 2.236.101
Fixed an issue with integration asset deactivation
Also in 2.248.1 · 2.236.101
Fixed an issue with integration asset deactivation
Also in 2.248.1 · 2.236.101
Fixed an issue with attachments when unmerging tickets
Also in 2.248.1 · 2.236.101
Fixed an issue with attachments when unmerging tickets
Also in 2.248.1 · 2.236.101
Fixed an issue with the Related Services field on Templates
Also in 2.248.1 · 2.236.101
Fixed an issue with the Related Services field on Templates
Also in 2.248.1 · 2.236.101
Resolved an issue with tax showing incorrectly in Halo when and Invoice is pushed to Quickbooks that initially has Tax but it is then removed by changing AST configuration in Quickbooks
Also in 2.248.1 · 2.236.101
Resolved an issue with tax showing incorrectly in Halo when and Invoice is pushed to Quickbooks that initially has Tax but it is then removed by changing AST configuration in Quickbooks
Also in 2.248.1 · 2.236.101
Resolved an issue with Automated Tickets failing to be created when an invalid Client is referenced by the Automated entity
Also in 2.248.1 · 2.236.101
Resolved an issue with Automated Tickets failing to be created when an invalid Client is referenced by the Automated entity
Also in 2.248.1 · 2.236.101
Fixed an issue with importing asset using the DB integrator
Also in 2.248.1 · 2.236.101
Fixed an issue with importing asset using the DB integrator
Also in 2.248.1 · 2.236.101
Fixed an issue with QuickBooks Online multicurrency not sending exchange rate as intended in all cases
Also in 2.248.1 · 2.236.101
Fixed an issue with QuickBooks Online multicurrency not sending exchange rate as intended in all cases
Also in 2.248.1 · 2.236.101
Fixed an issue with some User $-variables not populating within Email Template previews
Also in 2.248.1 · 2.236.101
Fixed an issue with some User $-variables not populating within Email Template previews
Also in 2.248.1 · 2.236.101
Fixed a rare issue with switching between Asset and Site fields
Also in 2.248.1 · 2.236.101
Fixed a rare issue with switching between Asset and Site fields
Also in 2.248.1 · 2.236.101
Fixed issue with attachment file icon display names not showing correctly when using S3 uploads
Also in 2.248.1 · 2.236.101
Fixed issue with attachment file icon display names not showing correctly when using S3 uploads
Also in 2.248.1 · 2.236.101
Resolved an issue with CPS Consumption Data imports failing when the Reference ID value is a JSON object and not a GUID value
Also in 2.248.1 · 2.236.101
Resolved an issue with CPS Consumption Data imports failing when the Reference ID value is a JSON object and not a GUID value
Also in 2.248.1 · 2.236.101
Fixed a rare issue with Optional Services on the End-User portal
Also in 2.248.1 · 2.236.101
Fixed a rare issue with Optional Services on the End-User portal
Also in 2.248.1 · 2.236.101
Fixed a minor language issue with Site Fields
Also in 2.248.1 · 2.236.101
Fixed a minor language issue with Site Fields
Also in 2.248.1 · 2.236.101
Resolved an issue with Private Notes added to Actions failing to save when a mention used in the Private Note references an out of office Agent
Also in 2.248.1 · 2.236.101
Resolved an issue with Private Notes added to Actions failing to save when a mention used in the Private Note references an out of office Agent
Also in 2.248.1 · 2.236.101
Fixed a rare issue with searching for customers/sites/users
Also in 2.248.1 · 2.236.101
Fixed a rare issue with searching for customers/sites/users
Also in 2.248.1 · 2.236.101
Fixed an issue with subscriptions not importing from Google Workspace
Also in 2.248.1 · 2.236.101
Fixed an issue with subscriptions not importing from Google Workspace
Also in 2.248.1 · 2.236.101
Fixed an issue with the add/edit/delete data access level for custom tables
Also in 2.248.1 · 2.236.101
Fixed an issue with the add/edit/delete data access level for custom tables
Also in 2.248.1 · 2.236.101
Fixed an issue where due dates on Invoices could adjust incorrectly when using Xero webhooks
Also in 2.248.1 · 2.236.101
Fixed an issue where due dates on Invoices could adjust incorrectly when using Xero webhooks
Also in 2.248.1 · 2.236.101
Fixed issue where the "Show For Users" selection wasn't saving on new document uploads when client-side uploads are enabled
Also in 2.248.1 · 2.236.101
Fixed issue where the "Show For Users" selection wasn't saving on new document uploads when client-side uploads are enabled
Also in 2.248.1 · 2.236.101
Fixed an issue with processing Exchange webhooks on a background service.
Also in 2.248.1 · 2.236.101
Fixed an issue with processing Exchange webhooks on a background service.
Also in 2.248.1 · 2.236.101
Fixed an issue which could occur when adding MCP tools
Also in 2.248.1 · 2.236.101
Fixed an issue which could occur when adding MCP tools
Also in 2.248.1 · 2.236.101
Fixed an issue where Agents couldn't be imported from Atera RMM
Also in 2.248.4 · 2.236.101
Fixed an issue where Agents couldn't be imported from Atera RMM
Also in 2.248.4 · 2.236.101
Fixed an issue with retrieving services on the portal
Also in 2.248.1 · 2.236.101
Fixed an issue with retrieving services on the portal
Also in 2.248.1 · 2.236.101
Fixed an issue where the "has/does not have value" filter was not working on Ticket List dynamic filters.
Also in 2.248.1 · 2.236.101
Fixed an issue where the "has/does not have value" filter was not working on Ticket List dynamic filters.
Also in 2.248.1 · 2.236.101
Fixed an issue with creating Custom Fields from within a Field Group
Also in 2.248.1 · 2.236.101
Fixed an issue with creating Custom Fields from within a Field Group
Also in 2.248.1 · 2.236.101
Fixed an issue where some dashboard widgets could load intermittently
Also in 2.248.1 · 2.236.101
Fixed an issue where some dashboard widgets could load intermittently
Also in 2.248.1 · 2.236.101
Fixed an issue with Etilize updating Item Group in error in some cases
Also in 2.248.1 · 2.236.101
Fixed an issue with Etilize updating Item Group in error in some cases
Also in 2.248.1 · 2.236.101