Released on Jul 3, 2025 · 13 updates
Improved upgrade to 2198
Improved upgrade to 2198
Added the option to use includes and not includes for integer filters on reports
Added the option to use includes and not includes for integer filters on reports
You can also use INCLUDES and NOTINCLUDES when specifying report filters in URI parameters.
Fixed an issue with adding contacts to Dynamic Distribution Lists which are used for Nurture Mail Campaigns
Fixed an issue with adding contacts to Dynamic Distribution Lists which are used for Nurture Mail Campaigns
Fixed an issue with importing Raynet assets via the UI
Fixed an issue with importing Raynet assets via the UI
Fixed issue with holiday allowances not carrying over when cloning an agent
Fixed issue with holiday allowances not carrying over when cloning an agent
Fixed an issue with forecasting schedule type
Fixed an issue with forecasting schedule type
Fixed some issues with the Arrowsphere integration
Fixed some issues with the Arrowsphere integration
Fixed a minor issue with API errors not displaying correctly for invoices and quotes
Fixed a minor issue with API errors not displaying correctly for invoices and quotes
Fixed an issue with importing incidents from ServiceNow
Fixed an issue with importing incidents from ServiceNow
Fixed an issue with date formatting for migrated Freshdesk Articles
Fixed an issue with date formatting for migrated Freshdesk Articles
Fixed issues with migrating dynamic field visibility
Also in 2.200.3 · 2.196.56 · 2.184.124
Fixed issues with migrating dynamic field visibility
Also in 2.200.3 · 2.196.56 · 2.184.124
Fixed an issue saving uother mappings for the Dynamics 365 CRM integration
Fixed an issue saving uother mappings for the Dynamics 365 CRM integration
Fixed a time zone issue with the config push/pull cut off date.
Also in 2.200.3 · 2.196.56 · 2.184.124
Fixed a time zone issue with the config push/pull cut off date.
Also in 2.200.3 · 2.196.56 · 2.184.124
