Release notes

Fixed an issue with invoice totals on PDFs when using "," thousands separator

Also in 2.198.1 · 2.196.42

Fixed an issue with $-INVOICEPAIDTOTAL and $-INVOICEDUETOTOAL

Also in 2.198.1 · 2.196.42

Fixed an issue with selecting results from a lookup that returns multiple results

Also in 2.198.1 · 2.196.42

Fixed a rare issue where a notification may be unable to load

Also in 2.198.1 · 2.196.42 · 2.184.121

Fixed the "Required" column on the Qualification Matching list not displaying correctly

Also in 2.198.1 · 2.196.42

Fixed an issue where filtering Pax8 subscriptions by client would display incorrectly

Also in 2.198.1 · 2.196.42

Fixed the field hint for Milestone Billing Type on the Ticket Type configuration

Also in 2.198.1 · 2.196.42

Fixed cancellation issue with the end chat warning pop-up

Also in 2.198.1 · 2.196.42

Resolved an issue with loading Tickets or Ticket Types resulting in a 500 response code

Also in 2.198.1 · 2.196.42 · 2.184.121

Fixed the $-ITEM_GROUP variable displaying the wrong description on the variables list

Also in 2.198.1 · 2.196.42

Fixed an API error when attempting to save a new item without a group selected

Also in 2.198.1 · 2.196.42

Added GUIDs on child template creation rules for config tracking.

Also in 2.198.1 · 2.196.42

Fixed an issue with the 'Does not contain' criteria in runbooks

Also in 2.198.1 · 2.196.42

Fixed an issue with clearing datetime custom field values from templates

Also in 2.198.1 · 2.196.42

Fixed issue with Resolved status mapping in Freshdesk migration

Also in 2.198.1 · 2.196.42

Fixed an issue with restricting article auggestion FAQ lists for ticket types

Also in 2.198.1 · 2.196.42

Fixed an issue where creating new Licences when using the "Open in a new Halo Tab" list mode would error

Also in 2.198.1 · 2.196.42

Fixed inactive agents showing in the agent filter when multi-select filtering is enabled

Also in 2.198.1 · 2.196.42