Released on Jul 9, 2025 · 54 updates
Resolved an issue with $ INVOICEDUETOTAL failing to populate correctly on Invoice emails
Also in 2.200.7 · 2.196.71
Resolved an issue with $ INVOICEDUETOTAL failing to populate correctly on Invoice emails
Also in 2.200.7 · 2.196.71
Fixed a minor UI issue with the Endpoint Central integration
Also in 2.200.4 · 2.196.71
Fixed a minor UI issue with the Endpoint Central integration
Also in 2.200.4 · 2.196.71
Improved the error handling for the manual Microsoft Teams Shifts imports
Also in 2.200.4 · 2.196.71
Improved the error handling for the manual Microsoft Teams Shifts imports
Also in 2.200.4 · 2.196.71
Fixed an issue saving Slack channels
Also in 2.200.4 · 2.196.71
Fixed an issue saving Slack channels
Also in 2.200.4 · 2.196.71
Fixed an issue with the saving overlay on new appointment actions
Also in 2.200.5 · 2.196.71
Fixed an issue with the saving overlay on new appointment actions
Also in 2.200.5 · 2.196.71
Minor backend improvements to the WhatsApp integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the WhatsApp integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Shopify integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Shopify integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Jira Confluence integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Jira Confluence integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the VM Workspace One integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the VM Workspace One integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Datoo Commerce integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Datoo Commerce integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the PRTG integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the PRTG integration
Also in 2.200.1 · 2.196.71
Removed beta icon from client-side upload setting
Also in 2.200.1 · 2.196.71
Removed beta icon from client-side upload setting
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Jira Software integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Jira Software integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Azure DevOps integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Azure DevOps integration
Also in 2.200.1 · 2.196.71
Fixed an issue with Azure Entra subscriptions imports matching incorrectly in some cases
Also in 2.200.1 · 2.196.71
Fixed an issue with Azure Entra subscriptions imports matching incorrectly in some cases
Also in 2.200.1 · 2.196.71
Resolved an issue with Actions that are merged triggering webhooks that are configured at Action level
Also in 2.200.1 · 2.196.71
Resolved an issue with Actions that are merged triggering webhooks that are configured at Action level
Also in 2.200.1 · 2.196.71
Fixed an issue with the comments field when approving/rejecting an approval process
Also in 2.200.1 · 2.196.71
Fixed an issue with the comments field when approving/rejecting an approval process
Also in 2.200.1 · 2.196.71
Fixed an issue with hubspot deals not setting opportunity contact fields in some cases
Also in 2.200.1 · 2.196.71
Fixed an issue with hubspot deals not setting opportunity contact fields in some cases
Also in 2.200.1 · 2.196.71
Fixed an issue with the knowledge base search in the problem resolution finder when logging a new ticket
Also in 2.200.1 · 2.196.71
Fixed an issue with the knowledge base search in the problem resolution finder when logging a new ticket
Also in 2.200.1 · 2.196.71
Fixed an issue with syncing items to QuickBooks Online when the item inherits sales and expense accounts codes from its group
Also in 2.200.1 · 2.196.71
Fixed an issue with syncing items to QuickBooks Online when the item inherits sales and expense accounts codes from its group
Also in 2.200.1 · 2.196.71
Fixed new Sites defaulting to an invalid SLA if no global default is set
Also in 2.200.1 · 2.196.71
Fixed new Sites defaulting to an invalid SLA if no global default is set
Also in 2.200.1 · 2.196.71
Fixed a rare issue loading appointments
Also in 2.200.1 · 2.196.71
Fixed a rare issue loading appointments
Also in 2.200.1 · 2.196.71
Fixed an issue with purchase currency not updating price instead of margin when updating the purchase currency rate in some cases
Also in 2.200.1 · 2.196.71
Fixed an issue with purchase currency not updating price instead of margin when updating the purchase currency rate in some cases
Also in 2.200.1 · 2.196.71
Fixed an issue with grandchild tasks not inheriting its grandparent budget charge rate
Also in 2.200.1 · 2.196.71
Fixed an issue with grandchild tasks not inheriting its grandparent budget charge rate
Also in 2.200.1 · 2.196.71
Fixed an issue with removing attachments when cancelling an action
Also in 2.200.1 · 2.196.71
Fixed an issue with removing attachments when cancelling an action
Also in 2.200.1 · 2.196.71
Fixed an issue that prevented all items from appearing in the MYOB integration configuration
Also in 2.200.1 · 2.196.71
Fixed an issue that prevented all items from appearing in the MYOB integration configuration
Also in 2.200.1 · 2.196.71
Fixed a rare issue when reassigning tickets
Also in 2.200.1 · 2.196.71
Fixed a rare issue when reassigning tickets
Also in 2.200.1 · 2.196.71
Fixed an issue with the upgrader
Also in 2.200.1 · 2.196.71
Fixed an issue with the upgrader
Also in 2.200.1 · 2.196.71
Resolved an issue with a read only field only triggering a database lookup the first time it is updated
Also in 2.200.1 · 2.196.71
Resolved an issue with a read only field only triggering a database lookup the first time it is updated
Also in 2.200.1 · 2.196.71
Fixed the $-userid variable not working within dynamic SQL input fields within chat profiles
Also in 2.200.1 · 2.196.71
Fixed the $-userid variable not working within dynamic SQL input fields within chat profiles
Also in 2.200.1 · 2.196.71
Fixed an issue with setting the top level for new customers on the Pax8 integration configuration screen
Also in 2.200.1 · 2.196.71
Fixed an issue with setting the top level for new customers on the Pax8 integration configuration screen
Also in 2.200.1 · 2.196.71
Fixed an issue which prevented the $-QUOTEITEM_TCS variable from rendering
Also in 2.200.1 · 2.196.71
Fixed an issue which prevented the $-QUOTEITEM_TCS variable from rendering
Also in 2.200.1 · 2.196.71
Resolved an issue with an error given when deleting workflows
Also in 2.200.1 · 2.196.71
Resolved an issue with an error given when deleting workflows
Also in 2.200.1 · 2.196.71
Fixed an issue where Zabbix wouldn't set alert priority if no SLA is set at ticket type level
Also in 2.200.1 · 2.196.71
Fixed an issue where Zabbix wouldn't set alert priority if no SLA is set at ticket type level
Also in 2.200.1 · 2.196.71
Improved the error handling when sending an email to a distribution list using the Bcc method
Also in 2.200.1 · 2.196.71
Improved the error handling when sending an email to a distribution list using the Bcc method
Also in 2.200.1 · 2.196.71
Fixed an issue with the Active Directory (AD) server connection method always returning invalid credentials
Also in 2.200.1 · 2.196.71
Fixed an issue with the Active Directory (AD) server connection method always returning invalid credentials
Also in 2.200.1 · 2.196.71
Updated QuickBooks Online language packs and button
Also in 2.200.1 · 2.196.71
Updated QuickBooks Online language packs and button
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Jamf integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Jamf integration
Also in 2.200.1 · 2.196.71
Fixed an issue where dollar variables wouldn't be populated when sending a purchase order
Also in 2.200.1 · 2.196.71
Fixed an issue where dollar variables wouldn't be populated when sending a purchase order
Also in 2.200.1 · 2.196.71
Fixed an issue where ticket variables wouldn't populate for appointment mentions
Also in 2.200.1 · 2.196.71
Fixed an issue where ticket variables wouldn't populate for appointment mentions
Also in 2.200.1 · 2.196.71
Fixed an issue with uploading quote signatures
Also in 2.200.1 · 2.196.71
Fixed an issue with uploading quote signatures
Also in 2.200.1 · 2.196.71
Fixed custom field criteria not matching for supplier contract Automated Tickets
Also in 2.200.1 · 2.196.71
Fixed custom field criteria not matching for supplier contract Automated Tickets
Also in 2.200.1 · 2.196.71
Fixed an issue with the distribution members list not showing all users by default
Also in 2.200.1 · 2.196.71
Fixed an issue with the distribution members list not showing all users by default
Also in 2.200.1 · 2.196.71
Fixed an issue with sending quotes to a different user than the quote user
Also in 2.200.1 · 2.196.71
Fixed an issue with sending quotes to a different user than the quote user
Also in 2.200.1 · 2.196.71
Improved a setting label for appointment types
Also in 2.200.1 · 2.196.71
Improved a setting label for appointment types
Also in 2.200.1 · 2.196.71
Fixed an issue using $ BESTARTICLEMATCHESJSON with AI Auto Response not populating URLS correctly
Also in 2.200.1 · 2.196.71
Fixed an issue using $ BESTARTICLEMATCHESJSON with AI Auto Response not populating URLS correctly
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Snipe-IT integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Snipe-IT integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Exact online integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Exact online integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Sage Business Cloud integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Sage Business Cloud integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Tenable integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Tenable integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Facebook integration
Also in 2.200.1 · 2.196.71
Minor backend improvements to the Facebook integration
Also in 2.200.1 · 2.196.71
Fixed the Asset field not being enforced as mandatory on actions when Category is included in the dynamic field visibility conditions
Also in 2.200.1 · 2.196.71
Fixed the Asset field not being enforced as mandatory on actions when Category is included in the dynamic field visibility conditions
Also in 2.200.1 · 2.196.71
Fixed an issue with linking assets via the Lansweeper integration
Also in 2.200.1 · 2.196.71 · 2.184.131
Fixed an issue with linking assets via the Lansweeper integration
Also in 2.200.1 · 2.196.71 · 2.184.131
Allowed use of the ROPC flow for a specific customer
Also in 2.200.1 · 2.196.71
Allowed use of the ROPC flow for a specific customer
Also in 2.200.1 · 2.196.71