Released on Feb 25, 2025 · 17 updates
Fixed an issue with Swagger
Fixed an issue with Swagger
Fixed an issue with Action Review
Fixed an issue with Action Review
Fixed issues when using the 'target time left' column in ticket column profiles
Fixed issues when using the 'target time left' column in ticket column profiles
Fixed and issue where cloned appointments would inherit the recurring appointment parent from the original appointment.
Also in 2.184.2 · 2.174.91
Fixed and issue where cloned appointments would inherit the recurring appointment parent from the original appointment.
Also in 2.184.2 · 2.174.91
Fixed an issue with the agent search screen on v2.184.1
Fixed an issue with the agent search screen on v2.184.1
Fixed an issue where Giacom V2 API could error
Fixed an issue where Giacom V2 API could error
Fixed an issue with mentions and agent selection in roles in v2.184.1
Fixed an issue with mentions and agent selection in roles in v2.184.1
Fixed an issue with AI translation not working for language packs
Fixed an issue with AI translation not working for language packs
Fixed an issue with viewing archived asset change history
Fixed an issue with viewing archived asset change history
Added a default tab for team custom fields
Added a default tab for team custom fields
Fixed an issue where adding Ticket Types for AI embedding events with the Integrations Runbooks method would error
Fixed an issue where adding Ticket Types for AI embedding events with the Integrations Runbooks method would error
Fixed an issue with syncing clearing Payments from Quickbooks Online
Fixed an issue with syncing clearing Payments from Quickbooks Online
Fixed client and site variables not being populated in PDF Template filename overrides
Fixed client and site variables not being populated in PDF Template filename overrides
Fixed an issue with the AI Statement of Work generation
Fixed an issue with the AI Statement of Work generation
Fixed an issue with dashboards crashing on the home screen in some rare cases
Fixed an issue with dashboards crashing on the home screen in some rare cases
Fixed an issue with user SQL imports not working when default site not set
Also in 2.184.2 · 2.174.91
Fixed an issue with user SQL imports not working when default site not set
Also in 2.184.2 · 2.174.91
Fixed some issues with manual mappings with the SentinelOne integration
Fixed some issues with manual mappings with the SentinelOne integration