Release notes

Fixed an issue generating metadata for ADFS implementations

Also in 2.198.1 · 2.196.23 · 2.184.111

Fixed an issue authorizing sales mailboxes

Also in 2.198.1 · 2.196.25 · 2.184.111

Fixed a rare issue with saving ticket types

Also in 2.196.21 · 2.184.111

Fixed an issue where attempting to use nested values on user-defined runbook variables would return the full root object

Also in 2.198.1 · 2.196.22 · 2.184.111

Fixed an issue with the followers field not being enforced as mandatory on the self-service portal

Also in 2.196.21 · 2.184.111

Fixed issue with using custom integration single selects in rules and with the display of date fields with timezones

Also in 2.196.21 · 2.184.111

Fixed an issue loading the Tickets endpoint in the Swagger API documentation

Also in 2.196.21 · 2.184.111

Fixed invoiced date not updating on expenses

Also in 2.196.21 · 2.184.111

Fixed an issue with read-only asset fields showing as editable in the UI but the value not saving

Also in 2.196.21 · 2.184.111

Fixed an issue where non-workflow ticket automations could advance the workflow step.

Also in 2.196.21 · 2.184.111

Fixed an issue with asset field restrictions

Also in 2.196.21 · 2.184.111

Fixed an issue with not being able to clear allowed customers on article drafts

Also in 2.196.21 · 2.184.111

Fixed a rare issue which could occur when viewing Tickets

Also in 2.196.21 · 2.184.111

Fixed a rare issue with adding a signature to a ticket

Also in 2.196.21 · 2.184.111

Fixed an issue with actions on the portal using incorrect field values

Also in 2.196.21 · 2.184.111

Fixed the "Home Mobile Number" mapping option on Webhooks wrongly displaying as "Work Mobile Number"

Also in 2.196.21 · 2.184.111

Fixed a memory issue with Google Workspace device sync

Also in 2.196.21 · 2.184.111

Fixed an issue where the 'Don't ask again' option could show up under the 2FA code entry if wrong code is entered, even if the setting is hidden.

Also in 2.196.21 · 2.184.111

Minor backend changes to the Slack integration

Also in 2.196.21 · 2.184.111

Fixed an issue with migrating tickets with attachments from Zendesk

Also in 2.196.21 · 2.184.111

Fixed an issue with the scheduled appointment status scan on SQL servers with a non-uk decimal separator.

Also in 2.196.21 · 2.184.111

Fixed a very minor issue with creating an Azure mailbox webhook subscription

Also in 2.196.21 · 2.184.111