Release notes

Fixed an issue with mileage sometimes not appearing in ready for invoicing

Also in 2.196.8 · 2.184.101

Minor backend improvement to the processing of Quoter webhooks

Also in 2.196.3 · 2.184.101

Resolved an issue with Ticket level $ variables failing to populate on Charge Type/Rate Invoice lines

Also in 2.196.2 · 2.184.101

Fixed issue with setting a reporting period on composite report schedules

Also in 2.196.2 · 2.184.101

Resolved an issue with the default Avalara Tenant being used on Invoices and Quotes instead of the Customer specific Tenant

Also in 2.196.2 · 2.184.101

Fixed an issue with MYOB authorization/token refresh

Also in 2.196.7 · 2.184.101

Fixed an issue with attachment upload error messages not being translated

Also in 2.196.1 · 2.184.101

Fixed an issue with pulling UAT role changes into production

Also in 2.196.1 · 2.184.101

Fixed the Add to Project button on Sales Orders not working when "Projects to show when linking Sales Order lines" is set to "Show the Projects created on the Sales Order"

Also in 2.196.1 · 2.184.101

Fixed an issue with Reserved instance lines of Consumption Data from CSP failing to create in some cases

Also in 2.196.1 · 2.184.101

Fixed an issue with start and target date fields when enabling timezone input

Also in 2.196.1 · 2.184.101

Resolved an issue when changing the Ticket Type of a Ticket can cause the Department of a Ticket to update when the Team does not update when the new Team is not accessible by the Agent

Also in 2.196.1 · 2.184.101

Fixed an issue with appointment recreation and agent permissions causing an API error when reassigning tickets

Also in 2.196.1 · 2.184.101

Fixed a minor issue with Microsoft Sentinel webhooks

Also in 2.195.1 · 2.184.101

Fixed an issue with filtering config tracking records where an impersonated agent had made changes

Also in 2.195.1 · 2.184.101

Fixed a minor UI issue with the ticket type field list with the 'Agent Signature' Field when used in field groups

Also in 2.195.1 · 2.184.101

Fixed an issue with SyncroMSP alerting

Also in 2.195.1 · 2.184.101

Fixed the Freshdesk import failing to start when the authorising agent doesn't have access to Freshdesk agents, groups or products

Also in 2.195.1 · 2.184.101

Fixed an issue with not allowing some system fields in email rule field mappings

Also in 2.195.1 · 2.184.101

Fixed an issue with Jamd asset type mappings not working correctly

Also in 2.195.1 · 2.184.101

Fixed an issue with the Online Agents system report

Also in 2.195.1 · 2.184.101

Fixed an issue where Bills couldn't be synced to Xero

Also in 2.195.1 · 2.184.101

Fixed an issue with canned text and view access control based on team membership

Also in 2.195.1 · 2.184.101

Fixed an issue with clearing percentage markup/gross margin when editing items

Also in 2.196.2 · 2.184.101

Added _isexternalrequest JSON property to Custom Tables to allow updating from third-party applications

Also in 2.196.1 · 2.184.101

Fixed an issue with query builder charge rate field on the actions table not displaying all charge rates correctly in some cases

Also in 2.196.1 · 2.184.101

Fixed tickets defaulting to expired contracts when using "Auto select the Contract on a Ticket based on billing description"

Also in 2.195.1 · 2.184.101

Fixed an issue with the setting "Match emails on subject and from address" not always functioning correctly

Also in 2.192.1 · 2.184.101

Fixed an issue stopping notifications from going out on Sales Order events

Also in 2.195.1 · 2.184.101

Fixed an issue where $-CUSTOMERSIGNATURE variable wouldn't populate on PDFs sent to Users when using Report Service

Also in 2.196.1 · 2.184.101

Fixed an issue where QuickBooks Online income and expense accounts on Item Group defaults wouldn't apply to Items

Also in 2.196.1 · 2.184.101

Fixed an issue with adding notes to Recurring Invoices

Also in 2.195.1 · 2.184.101

Fixed an issue where PDFs were unable to be appended and prepended to Quote PDFs

Also in 2.195.1 · 2.184.101

Fixed an issue with some tables not showing the next and back buttons between 6 and 10 rows in some cases

Also in 2.195.1 · 2.184.101

Fixed an issue with the Items tab being inaccessible in some situations

Also in 2.188.1 · 2.184.101

Fixed an issue where signature fields on Actions wouldn't apply to signature fields on Tickets

Also in 2.195.1 · 2.184.101