Released on Feb 12, 2025 · 14 updates
Minor improvement to the display of Progress on the sidebar on Ticket Details
Minor improvement to the display of Progress on the sidebar on Ticket Details
Fixed a mailbox token refresh issue
Fixed a mailbox token refresh issue
Fixed an issue with currency conversion rounding
Fixed an issue with currency conversion rounding
Fixed an issue with setting the source instance for syncing configuration
Fixed an issue with setting the source instance for syncing configuration
Resolved an issue with an incorrect message being used on the webhook content for Document Uploaded to Ticket
Resolved an issue with an incorrect message being used on the webhook content for Document Uploaded to Ticket
Fixed an issue where 'Quotation updated' and 'Sales Order updated' events wouldn't trigger when editing entity lines
Fixed an issue where 'Quotation updated' and 'Sales Order updated' events wouldn't trigger when editing entity lines
Fixed various minor issues with the Dynamics 365 CRM integration
Fixed various minor issues with the Dynamics 365 CRM integration
Fixed an issue with buttons overlapping dropdowns on NewAction
Fixed an issue with buttons overlapping dropdowns on NewAction
Fixed an issue with invalid world clock timezones
Fixed an issue with invalid world clock timezones
Fixed the Halo Integrator sending unnecessary error emails when syncing appointments with Exchange
Also in 2.182.6 · 2.174.81
Fixed the Halo Integrator sending unnecessary error emails when syncing appointments with Exchange
Also in 2.182.6 · 2.174.81
Fixed issues with VMWorkspace integration when using the Halo Integrator
Fixed issues with VMWorkspace integration when using the Halo Integrator
Updated style of config tree in the 2025 UI
Updated style of config tree in the 2025 UI
Fixed an issue with searching for specific fields when using the report builder
Fixed an issue with searching for specific fields when using the report builder
Added the ability to import Change Requests and Tasks from Alemba
Added the ability to import Change Requests and Tasks from Alemba
These imports worm similarly to the incidents import. Change requests should be imported first, as Tasks are linked to change requests.
The change request information will be imported into the system Change Management fields.