Released on Jan 21, 2025 · 8 updates
Fixed an issue with the 'Link to Ticket' article button not appearing in certain cases
Fixed an issue with the 'Link to Ticket' article button not appearing in certain cases
Fixed an issue where some System Fields wouldn't display Dynamic Value Visibility values correctly
Fixed an issue where some System Fields wouldn't display Dynamic Value Visibility values correctly
Fixed issues with view access control
Fixed issues with view access control
Fixed an issue with the AI Report Analysis
Fixed an issue with the AI Report Analysis
Fixed an issue with unmerging Tickets with children and child counts not updating correctly
Fixed an issue with unmerging Tickets with children and child counts not updating correctly
Fixed a UI issue with to-do lists on ticket templates
Fixed a UI issue with to-do lists on ticket templates
Fixed an issue with JSON being incorrectly escaped when using runbooks
Also in 2.179.2 · 2.174.62
Fixed an issue with JSON being incorrectly escaped when using runbooks
Also in 2.179.2 · 2.174.62
Fixed an issue with upgrading to 2.179.1
Fixed an issue with upgrading to 2.179.1