Released on Mar 4, 2025 · 54 updates
Fixed issues with rate limiting when using Halo asset discovery
Also in 2.184.6 · 2.174.91
Fixed issues with rate limiting when using Halo asset discovery
Also in 2.184.6 · 2.174.91
Fixed and issue where cloned appointments would inherit the recurring appointment parent from the original appointment.
Also in 2.184.2 · 2.174.91
Fixed and issue where cloned appointments would inherit the recurring appointment parent from the original appointment.
Also in 2.184.2 · 2.174.91
Fixed an issue with user SQL imports not working when default site not set
Also in 2.184.2 · 2.174.91
Fixed an issue with user SQL imports not working when default site not set
Also in 2.184.2 · 2.174.91
Fixed an issue logging Holiday in some situations
Also in 2.184.1 · 2.174.91
Fixed an issue logging Holiday in some situations
Also in 2.184.1 · 2.174.91
Fixed an issue with agents being able to update SLA targets without the correct permissions in some scenarios
Also in 2.184.1 · 2.174.91
Fixed an issue with agents being able to update SLA targets without the correct permissions in some scenarios
Also in 2.184.1 · 2.174.91
Fixed an issue with user closure confirmation notes
Also in 2.184.1 · 2.174.91
Fixed an issue with user closure confirmation notes
Also in 2.184.1 · 2.174.91
Fixed a minor issue with syncing customers to MYOB
Also in 2.184.1 · 2.174.91
Fixed a minor issue with syncing customers to MYOB
Also in 2.184.1 · 2.174.91
Fixed an issue where Quote billing account information wouldn't display correctly
Also in 2.184.1 · 2.174.91
Fixed an issue where Quote billing account information wouldn't display correctly
Also in 2.184.1 · 2.174.91
Fixed the HTML designer being automatically disabled after adding or removing elements
Also in 2.184.1 · 2.174.91
Fixed the HTML designer being automatically disabled after adding or removing elements
Also in 2.184.1 · 2.174.91
Fixed an error when deleting PDF templates for KB articles
Also in 2.184.1 · 2.174.91
Fixed an error when deleting PDF templates for KB articles
Also in 2.184.1 · 2.174.91
Fixed an issue where users were required to sign in when approving Contracts, despite having 'Require Authentication when Approving/Rejecting Approval Processes' disabled
Also in 2.184.1 · 2.174.91
Fixed an issue where users were required to sign in when approving Contracts, despite having 'Require Authentication when Approving/Rejecting Approval Processes' disabled
Also in 2.184.1 · 2.174.91
Fixed a minor issue with the scheduler when only selecting one agent
Also in 2.184.1 · 2.174.91
Fixed a minor issue with the scheduler when only selecting one agent
Also in 2.184.1 · 2.174.91
Resolved an issue where Recurring Invoice Schedule Dates could incorrectly be rolled back when deleting an Invoice created form automated pro-rata
Also in 2.184.1 · 2.174.91
Resolved an issue where Recurring Invoice Schedule Dates could incorrectly be rolled back when deleting an Invoice created form automated pro-rata
Also in 2.184.1 · 2.174.91
Resolved an issue with the Periodic History for Prepay and Fixed Contracts/Agreements showing the Dates incorrectly for periods that are in Daylight Savings
Also in 2.184.1 · 2.174.91
Resolved an issue with the Periodic History for Prepay and Fixed Contracts/Agreements showing the Dates incorrectly for periods that are in Daylight Savings
Also in 2.184.1 · 2.174.91
Fixed an issue with CRM note custom fields showing on billing entities internal notes
Also in 2.184.1 · 2.174.91
Fixed an issue with CRM note custom fields showing on billing entities internal notes
Also in 2.184.1 · 2.174.91
Fixed a rare issue where Dashboard would error
Also in 2.184.1 · 2.174.91
Fixed a rare issue where Dashboard would error
Also in 2.184.1 · 2.174.91
Added a setting to choose Zabbix authentication type; versions 7.2 and above require the new method
Also in 2.184.1 · 2.174.91
Added a setting to choose Zabbix authentication type; versions 7.2 and above require the new method
Also in 2.184.1 · 2.174.91
Fixed an issue that could cause an error when logging template child tickets
Also in 2.184.1 · 2.174.91
Fixed an issue that could cause an error when logging template child tickets
Also in 2.184.1 · 2.174.91
Fixed an issue where $-INVOICECOMPOSITETAXTOTAL wouldn't populate
Also in 2.184.1 · 2.174.91
Fixed an issue where $-INVOICECOMPOSITETAXTOTAL wouldn't populate
Also in 2.184.1 · 2.174.91
Fixed an issue when viewing agent roles and user roles that contain special characters in column profiles
Also in 2.184.1 · 2.174.91
Fixed an issue when viewing agent roles and user roles that contain special characters in column profiles
Also in 2.184.1 · 2.174.91
Fixed an issue where StreamOne Stellr Client mappings wouldn't display
Also in 2.184.1 · 2.174.91
Fixed an issue where StreamOne Stellr Client mappings wouldn't display
Also in 2.184.1 · 2.174.91
Fixed an issue with "Agent Holiday Allowance" calculation
Also in 2.184.1 · 2.174.91
Fixed an issue with "Agent Holiday Allowance" calculation
Also in 2.184.1 · 2.174.91
Fixed a minor issue with setting the third-party item ID on invoice lines when syncing to MYOB
Also in 2.184.1 · 2.174.91
Fixed a minor issue with setting the third-party item ID on invoice lines when syncing to MYOB
Also in 2.184.1 · 2.174.91
Fixed an issue with ticket rules that set category values when creating child tickets
Also in 2.184.1 · 2.174.91
Fixed an issue with ticket rules that set category values when creating child tickets
Also in 2.184.1 · 2.174.91
Fixed an issue with filtering on archived asset data
Also in 2.184.1 · 2.174.91
Fixed an issue with filtering on archived asset data
Also in 2.184.1 · 2.174.91
Fixed an issue when importing assets with nested JSON
Also in 2.184.1 · 2.174.91
Fixed an issue when importing assets with nested JSON
Also in 2.184.1 · 2.174.91
Fixed an issue with searching contacts field under Suppliers on Tickets
Also in 2.184.1 · 2.174.91
Fixed an issue with searching contacts field under Suppliers on Tickets
Also in 2.184.1 · 2.174.91
Fixed an issue where Credit Notes would display as having an amount due when marked as allocated
Also in 2.184.1 · 2.174.91
Fixed an issue where Credit Notes would display as having an amount due when marked as allocated
Also in 2.184.1 · 2.174.91
Fixed an issue with 2FA codes not being sent when no outgoing email was configured
Also in 2.184.1 · 2.174.91
Fixed an issue with 2FA codes not being sent when no outgoing email was configured
Also in 2.184.1 · 2.174.91
Fixed an issue when mapping the IP location in Halo Asset Discovery
Also in 2.184.1 · 2.174.91
Fixed an issue when mapping the IP location in Halo Asset Discovery
Also in 2.184.1 · 2.174.91
Minor language pack improvement
Also in 2.184.1 · 2.174.91
Minor language pack improvement
Also in 2.184.1 · 2.174.91
Fixed an issue where the Stripe Pay button would appear when there were pending payments associated with the invoice
Also in 2.184.1 · 2.174.91
Fixed an issue where the Stripe Pay button would appear when there were pending payments associated with the invoice
Also in 2.184.1 · 2.174.91
Fixed a minor issue with embedding the portal into Microsoft Teams
Also in 2.184.1 · 2.174.91
Fixed a minor issue with embedding the portal into Microsoft Teams
Also in 2.184.1 · 2.174.91
Fixed an issue with Multiselect Ticket Filtering
Also in 2.184.1 · 2.174.91
Fixed an issue with Multiselect Ticket Filtering
Also in 2.184.1 · 2.174.91
Fixed a minor issue with an outbound webhook authorization header
Also in 2.184.1 · 2.174.91
Fixed a minor issue with an outbound webhook authorization header
Also in 2.184.1 · 2.174.91
Fixed QuickBooks Online payment reversals not updating invoice fields
Also in 2.184.1 · 2.174.91
Fixed QuickBooks Online payment reversals not updating invoice fields
Also in 2.184.1 · 2.174.91
Fixed a minor issue with syncing items to MYOB when the description is greater than 255 characters
Also in 2.184.1 · 2.174.91
Fixed a minor issue with syncing items to MYOB when the description is greater than 255 characters
Also in 2.184.1 · 2.174.91
Fixed and issue where cloned appointments would inherit the collection ID from the original appointment.
Also in 2.184.1 · 2.174.91
Fixed and issue where cloned appointments would inherit the collection ID from the original appointment.
Also in 2.184.1 · 2.174.91
Fixed an issue with clearing default field values on ticket types
Also in 2.184.1 · 2.174.91
Fixed an issue with clearing default field values on ticket types
Also in 2.184.1 · 2.174.91
Fixed customer names appearing blank in the integrator logs for some integrations
Also in 2.184.1 · 2.174.91
Fixed customer names appearing blank in the integrator logs for some integrations
Also in 2.184.1 · 2.174.91
Fixed an error when creating Holidays
Also in 2.184.1 · 2.174.91
Fixed an error when creating Holidays
Also in 2.184.1 · 2.174.91
Fixed a rare issue where Sales Mailboxes wouldn't send emails
Also in 2.184.1 · 2.174.91
Fixed a rare issue where Sales Mailboxes wouldn't send emails
Also in 2.184.1 · 2.174.91
Minor language pack improvement
Also in 2.184.1 · 2.174.91
Minor language pack improvement
Also in 2.184.1 · 2.174.91
Fixed an issue with editing chart series values on reports
Also in 2.184.1 · 2.174.91
Fixed an issue with editing chart series values on reports
Also in 2.184.1 · 2.174.91
Fixed a minor UI issue with datetime fields
Also in 2.184.1 · 2.174.91
Fixed a minor UI issue with datetime fields
Also in 2.184.1 · 2.174.91
Fixed an issue with filtering mappings on '+' in Microsoft Entra ID
Also in 2.184.1 · 2.174.91
Fixed an issue with filtering mappings on '+' in Microsoft Entra ID
Also in 2.184.1 · 2.174.91
Fixed an issue with CRM notes button visibility on invoices
Also in 2.184.1 · 2.174.91
Fixed an issue with CRM notes button visibility on invoices
Also in 2.184.1 · 2.174.91
Fixed a rare error processing particular incoming emails
Also in 2.184.1 · 2.174.91
Fixed a rare error processing particular incoming emails
Also in 2.184.1 · 2.174.91
Fixed an issue with the 'Actions cannot be invoiced until Timesheets are approved' setting.
Also in 2.184.1 · 2.174.91
Fixed an issue with the 'Actions cannot be invoiced until Timesheets are approved' setting.
Also in 2.184.1 · 2.174.91
Fixed an issue with the N-Sight integration where sites could be created incorrectly in some scenarios
Also in 2.184.1 · 2.174.91
Fixed an issue with the N-Sight integration where sites could be created incorrectly in some scenarios
Also in 2.184.1 · 2.174.91
Fixed a minor issue with contract level pre-pay auto top-up
Also in 2.184.1 · 2.174.91
Fixed a minor issue with contract level pre-pay auto top-up
Also in 2.184.1 · 2.174.91
Fixed an issue with project ticket templates cloning not including milestones
Also in 2.184.1 · 2.174.91
Fixed an issue with project ticket templates cloning not including milestones
Also in 2.184.1 · 2.174.91
Fixed an issue where the Halo integrator failed to import Google Calendar appointments that do not have an organizer
Also in 2.184.1 · 2.174.91
Fixed an issue where the Halo integrator failed to import Google Calendar appointments that do not have an organizer
Also in 2.184.1 · 2.174.91
Fixed issue with aparea not being set by default.
Also in 2.184.1 · 2.174.91
Fixed issue with aparea not being set by default.
Also in 2.184.1 · 2.174.91