Released on Feb 13, 2025 · 68 updates
Fixed an issue with creating/ adding to projects from sales order lines
Also in 2.182.7 · 2.174.81
Fixed an issue with creating/ adding to projects from sales order lines
Also in 2.182.7 · 2.174.81
Fixed the Halo Integrator sending unnecessary error emails when syncing appointments with Exchange
Also in 2.182.6 · 2.174.81
Fixed the Halo Integrator sending unnecessary error emails when syncing appointments with Exchange
Also in 2.182.6 · 2.174.81
Fixed a minor issue with composite tax when rounding tax per Item
Also in 2.182.5 · 2.174.81
Fixed a minor issue with composite tax when rounding tax per Item
Also in 2.182.5 · 2.174.81
Improved Email error logging
Also in 2.182.7 · 2.174.81
Improved Email error logging
Also in 2.182.7 · 2.174.81
Fixed an issue where creating a project from a line of a sales order would create the project but did not link the project to the line of the sales order.
Also in 2.182.7 · 2.174.81
Fixed an issue where creating a project from a line of a sales order would create the project but did not link the project to the line of the sales order.
Also in 2.182.7 · 2.174.81
Fixed a rare issue where Actions would error
Also in 2.182.4 · 2.174.81
Fixed a rare issue where Actions would error
Also in 2.182.4 · 2.174.81
Fixed null error with multi-series chart widgets
Also in 2.182.4 · 2.174.81
Fixed null error with multi-series chart widgets
Also in 2.182.4 · 2.174.81
Fixed issue with rejecting a CAB approval when using ad-hoc approvers
Also in 2.182.4 · 2.174.81
Fixed issue with rejecting a CAB approval when using ad-hoc approvers
Also in 2.182.4 · 2.174.81
Fixed an issue with saving PowerShell scripts without a script location
Also in 2.182.4 · 2.174.81
Fixed an issue with saving PowerShell scripts without a script location
Also in 2.182.4 · 2.174.81
Fixed a minor issue with revising quotes
Also in 2.182.1 · 2.174.81
Fixed a minor issue with revising quotes
Also in 2.182.1 · 2.174.81
Fixed an issue with matching "has a value" rule criteria on new tickets
Also in 2.182.1 · 2.174.81
Fixed an issue with matching "has a value" rule criteria on new tickets
Also in 2.182.1 · 2.174.81
Resolved an issue with the Pax8 Subscription Import failing to give an error when the Secret has expired in the Integrator logs
Also in 2.182.1 · 2.174.81
Resolved an issue with the Pax8 Subscription Import failing to give an error when the Secret has expired in the Integrator logs
Also in 2.182.1 · 2.174.81
Fixed an issue with the Product Tax Code field for new Customers in some situations
Also in 2.182.1 · 2.174.81
Fixed an issue with the Product Tax Code field for new Customers in some situations
Also in 2.182.1 · 2.174.81
Resolved an issue with Automated Ticket creation for Contracts/Agreements being created against the wrong Customer
Also in 2.182.1 · 2.174.81
Resolved an issue with Automated Ticket creation for Contracts/Agreements being created against the wrong Customer
Also in 2.182.1 · 2.174.81
Resolved an issue with the visibility of the welcome/password email expiry days setting
Also in 2.182.1 · 2.174.81
Resolved an issue with the visibility of the welcome/password email expiry days setting
Also in 2.182.1 · 2.174.81
Fixed an issue with not being able to clear the highlight colour from asset single select fields
Also in 2.182.1 · 2.174.81
Fixed an issue with not being able to clear the highlight colour from asset single select fields
Also in 2.182.1 · 2.174.81
Fixed an error when consigning multiple Sales Order lines
Also in 2.182.1 · 2.174.81
Fixed an error when consigning multiple Sales Order lines
Also in 2.182.1 · 2.174.81
Fixed an issue with custom button field validation
Also in 2.182.1 · 2.174.81
Fixed an issue with custom button field validation
Also in 2.182.1 · 2.174.81
Resolved an issue with adding Budgets to Projects from a Sales Order line when using the setting to use Days instead of Hours
Also in 2.182.1 · 2.174.81
Resolved an issue with adding Budgets to Projects from a Sales Order line when using the setting to use Days instead of Hours
Also in 2.182.1 · 2.174.81
Fixed a minor issue with agent permission visibility
Also in 2.182.1 · 2.174.81
Fixed a minor issue with agent permission visibility
Also in 2.182.1 · 2.174.81
Fixed the 2FA setup prompt appearing for users logging in with SSO
Also in 2.182.1 · 2.174.81
Fixed the 2FA setup prompt appearing for users logging in with SSO
Also in 2.182.1 · 2.174.81
Fixed issues with adding attachment names as asset tags
Also in 2.182.1 · 2.174.81
Fixed issues with adding attachment names as asset tags
Also in 2.182.1 · 2.174.81
Fixed an issue with invoicing sales order lines with different quantities
Also in 2.182.1 · 2.174.81
Fixed an issue with invoicing sales order lines with different quantities
Also in 2.182.1 · 2.174.81
Fixed an issue with Article ID field when creating new articles
Also in 2.182.1 · 2.174.81
Fixed an issue with Article ID field when creating new articles
Also in 2.182.1 · 2.174.81
Fixed a minor performance issue with ticket-level rounding
Also in 2.182.1 · 2.174.81
Fixed a minor performance issue with ticket-level rounding
Also in 2.182.1 · 2.174.81
Fixed Horizontal Bar Chart axis labels being inverted on Composite Reports
Also in 2.182.1 · 2.174.81
Fixed Horizontal Bar Chart axis labels being inverted on Composite Reports
Also in 2.182.1 · 2.174.81
Fixed a minor issue when loading items with multiple unauthenticated Xero tenants
Also in 2.182.1 · 2.174.81
Fixed a minor issue when loading items with multiple unauthenticated Xero tenants
Also in 2.182.1 · 2.174.81
Fixed an issue with Rhipe Subscription Price on integrator imports
Also in 2.182.1 · 2.174.81
Fixed an issue with Rhipe Subscription Price on integrator imports
Also in 2.182.1 · 2.174.81
Fixed an issue creating webhooks for "All" in the Exchange Calendars integration
Also in 2.182.1 · 2.174.81
Fixed an issue creating webhooks for "All" in the Exchange Calendars integration
Also in 2.182.1 · 2.174.81
Fixed issues with error logging for various integrations
Also in 2.182.1 · 2.174.81
Fixed issues with error logging for various integrations
Also in 2.182.1 · 2.174.81
Fixed an issue with updating ticket SLA targets
Also in 2.182.1 · 2.174.81
Fixed an issue with updating ticket SLA targets
Also in 2.182.1 · 2.174.81
Resolved an issue with the authorisation process for using Snelstart due to an expired HaloPSA Key
Also in 2.182.1 · 2.174.81
Resolved an issue with the authorisation process for using Snelstart due to an expired HaloPSA Key
Also in 2.182.1 · 2.174.81
Removed the 'Create after closing another child' creation rule option from additional service config.
Also in 2.182.1 · 2.174.81
Removed the 'Create after closing another child' creation rule option from additional service config.
Also in 2.182.1 · 2.174.81
Fixed an issue where Dynamic Field Visibility wouldn't display correctly for Category condition type
Also in 2.182.1 · 2.174.81
Fixed an issue where Dynamic Field Visibility wouldn't display correctly for Category condition type
Also in 2.182.1 · 2.174.81
Fixed an issue where vote actions in approval processes incorrectly prompted users to add the action vote to child tickets
Also in 2.182.1 · 2.174.81
Fixed an issue where vote actions in approval processes incorrectly prompted users to add the action vote to child tickets
Also in 2.182.1 · 2.174.81
Fixed issue authorising supplier/client API access
Also in 2.182.1 · 2.174.81
Fixed issue authorising supplier/client API access
Also in 2.182.1 · 2.174.81
Fixed an issue with submitting negative article feedback
Also in 2.182.1 · 2.174.81
Fixed an issue with submitting negative article feedback
Also in 2.182.1 · 2.174.81
Improved performance of the Active Directory CAB sync
Also in 2.182.1 · 2.174.81
Improved performance of the Active Directory CAB sync
Also in 2.182.1 · 2.174.81
Fixed an issue where column profiles could be saved with no name
Also in 2.182.1 · 2.174.81
Fixed an issue where column profiles could be saved with no name
Also in 2.182.1 · 2.174.81
Fixed a rare issue with updating items in MYOB
Also in 2.182.1 · 2.174.81
Fixed a rare issue with updating items in MYOB
Also in 2.182.1 · 2.174.81
Fixed issue with ad-hoc approvers not counting towards CAB approvals
Also in 2.182.1 · 2.174.81
Fixed issue with ad-hoc approvers not counting towards CAB approvals
Also in 2.182.1 · 2.174.81
Fixed issue with the wrong related Opportunities showing on the Ticket Details screen
Also in 2.182.7 · 2.174.81
Fixed issue with the wrong related Opportunities showing on the Ticket Details screen
Also in 2.182.7 · 2.174.81
Fixed an issue where Asset Tag would be mandatory on Asset creation
Also in 2.182.1 · 2.174.81
Fixed an issue where Asset Tag would be mandatory on Asset creation
Also in 2.182.1 · 2.174.81
Fixed a security issue allowing users access to custom field info in some rare cases
Also in 2.182.1 · 2.174.81
Fixed a security issue allowing users access to custom field info in some rare cases
Also in 2.182.1 · 2.174.81
Fixed images not loading on actions from the Twilio WhatsApp integration when basic authentication is enabled in Twilio
Also in 2.182.1 · 2.174.81
Fixed images not loading on actions from the Twilio WhatsApp integration when basic authentication is enabled in Twilio
Also in 2.182.1 · 2.174.81
Fixed an error that could occur when loading the Halo Integrator config screen with Lansweeper integration enabled.
Also in 2.182.1 · 2.174.81
Fixed an error that could occur when loading the Halo Integrator config screen with Lansweeper integration enabled.
Also in 2.182.1 · 2.174.81
Fixed an issue with clearing billing default fields on items
Also in 2.182.1 · 2.174.81
Fixed an issue with clearing billing default fields on items
Also in 2.182.1 · 2.174.81
Resolved an issue where the account ID could be incorrectly required when QuickBooks Online was enabled
Also in 2.182.1 · 2.174.81
Resolved an issue where the account ID could be incorrectly required when QuickBooks Online was enabled
Also in 2.182.1 · 2.174.81
Fixed an issue with clearing delegate approver users
Also in 2.182.1 · 2.174.81
Fixed an issue with clearing delegate approver users
Also in 2.182.1 · 2.174.81
Fixed new users receiving "Your password has changed" emails
Also in 2.182.1 · 2.174.81
Fixed new users receiving "Your password has changed" emails
Also in 2.182.1 · 2.174.81
Fixed an issue with setting single select custom field values via the API
Also in 2.182.1 · 2.174.81
Fixed an issue with setting single select custom field values via the API
Also in 2.182.1 · 2.174.81
Fixed an issue with cloning ticket types
Also in 2.182.1 · 2.174.81
Fixed an issue with cloning ticket types
Also in 2.182.1 · 2.174.81
Fixed an issue where multi-line To-Do list items did not apply customer restrictions
Also in 2.182.1 · 2.174.81
Fixed an issue where multi-line To-Do list items did not apply customer restrictions
Also in 2.182.1 · 2.174.81
Fixed an issue where CSP Users wouldn't import with a default role
Also in 2.182.1 · 2.174.81
Fixed an issue where CSP Users wouldn't import with a default role
Also in 2.182.1 · 2.174.81
Fixed an issue with grouping by release 1, 2 and, 3 not working as intended on ticket lists
Also in 2.182.1 · 2.174.81
Fixed an issue with grouping by release 1, 2 and, 3 not working as intended on ticket lists
Also in 2.182.1 · 2.174.81
Fixed an issue with being able to set a Service image before Service creation
Also in 2.182.1 · 2.174.81
Fixed an issue with being able to set a Service image before Service creation
Also in 2.182.1 · 2.174.81
Fixed an issue with multicurrency and cost updates not updating converted price in some cases
Also in 2.182.1 · 2.174.81
Fixed an issue with multicurrency and cost updates not updating converted price in some cases
Also in 2.182.1 · 2.174.81
Improved the Sales Order Needs Invoicing query to allow better indexing
Also in 2.182.1 · 2.174.81
Improved the Sales Order Needs Invoicing query to allow better indexing
Also in 2.182.1 · 2.174.81
Fixed an issue where approval process step vote notes were not added as actions
Also in 2.182.1 · 2.174.81
Fixed an issue where approval process step vote notes were not added as actions
Also in 2.182.1 · 2.174.81
Fixed a minor issue with the Exchange Calendar configuration page
Also in 2.182.1 · 2.174.81
Fixed a minor issue with the Exchange Calendar configuration page
Also in 2.182.1 · 2.174.81
Fixed a visual issue with configuring Ticket Type restrictions at Role or Agent level
Also in 2.182.1 · 2.174.81
Fixed a visual issue with configuring Ticket Type restrictions at Role or Agent level
Also in 2.182.1 · 2.174.81
Fixed an issue where multiple Automations would be created when using the 'Pre-determined number of days' Workflow rule trigger type
Also in 2.182.1 · 2.174.81
Fixed an issue where multiple Automations would be created when using the 'Pre-determined number of days' Workflow rule trigger type
Also in 2.182.1 · 2.174.81
Fixed an issue with the default opportunities view on the top level
Also in 2.182.1 · 2.174.81
Fixed an issue with the default opportunities view on the top level
Also in 2.182.1 · 2.174.81
Fixed issue where multi-series chart widgets that use multiple reports would not load correctly
Also in 2.182.1 · 2.174.81
Fixed issue where multi-series chart widgets that use multiple reports would not load correctly
Also in 2.182.1 · 2.174.81
Fixed a minor issue with $-TAXBREAKDOWN invoices when using composite tax totals
Also in 2.182.1 · 2.174.81
Fixed a minor issue with $-TAXBREAKDOWN invoices when using composite tax totals
Also in 2.182.1 · 2.174.81
Fixed a minor issue with adding Etilize product category mappings
Also in 2.182.1 · 2.174.81
Fixed a minor issue with adding Etilize product category mappings
Also in 2.182.1 · 2.174.81
Minor improvement to ticket search to prevent timeouts
Also in 2.182.1 · 2.174.81
Minor improvement to ticket search to prevent timeouts
Also in 2.182.1 · 2.174.81
Fixed an issue with child tickets updating the parent ticket status during child closure procedures
Also in 2.182.1 · 2.174.81
Fixed an issue with child tickets updating the parent ticket status during child closure procedures
Also in 2.182.1 · 2.174.81