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Halo

Release notes

Current stable release
2.236.122
Latest beta
2.250.22

2.174.71

Unreleased

Released on Jan 30, 2025 · 102 updates

Fixed a performance issue with the control query in HaloDBIntegator

Also in 2.182.1 · 2.174.71

#809861

Fixed an issue with links in action notes

Also in 2.180.6 · 2.174.71

#809164

Fixed an issue with some users being unable to login using SAML when "Accept login requests that are initiated via the identity provider" is enabled

Also in 2.180.6 · 2.174.71

#808545

Fixed an issue with the 'When linking a recurring appointment to a ticket, link all appointments in the series' setting.

Also in 2.180.4 · 2.174.71

#807562

Fixed an error when receiving payment webhooks for QuickBooks Online sub-customers

Also in 2.180.4 · 2.174.71

#807402

Fixed an issue using $-PASSWORDRESETLINK in templates in rare scenarios

Also in 2.180.3 · 2.174.71

#807181

Fixed a minor issue with actions matching travel billing plan combinations when ticket-level rounding enabled

Also in 2.180.4 · 2.174.71

#806729

Fixed an issue where some IT Glue fields wouldn't import or sync

Also in 2.180.3 · 2.174.71

#806381

Fixed an issue with the Cisco Meraki integrator import failing in some cases

Also in 2.180.3 · 2.174.71

#806376

Fixed a compilation issue

Also in 2.180.1 · 2.174.71

#803714

Resolved an issue with Invoices created for Prepay hours failing to use the correct Item record for Account and Item references.

Also in 2.180.1 · 2.174.71

#803437

Fixed an issue with not all lookup values being included when exporting custom translations

Also in 2.180.1 · 2.174.71

#803018

Fixed an issue adding attachments to a recurring invoice line

Also in 2.180.1 · 2.174.71

#802880

Fixed an issue with the built in AI Insights automation

Also in 2.180.1 · 2.174.71

#802846

Fixed an issue with Cisco Meraki integrator imports and improved the logging of the integrator run

Also in 2.180.1 · 2.174.71

#802808

Fixed an issue where the owner of an article is not set when using article drafts

Also in 2.180.1 · 2.174.71

#802640

Fixed an issue with Hubspot webhooks not working as intended in all cases

Also in 2.180.1 · 2.174.71

#801742

Fixed an issue with sending out bulk emails from services

Also in 2.180.1 · 2.174.71

#801465

Fixed an issue with the incorrect service category being shown at the end of the list in the service catalogue

Also in 2.180.1 · 2.174.71

#801197

Fixed an issue with the Search SQL not being replaced correctly for SQL select custom fields

Also in 2.180.1 · 2.174.71

#800973

Fixed an issue with removing report logs

Also in 2.180.1 · 2.174.71

#800820

Fixed an issue with bulk updating asset types timing out

Also in 2.180.1 · 2.174.71

#800656

Fixed a language issue with 'key field 2' and 'key field 3' on purchase orders

Also in 2.180.1 · 2.174.71

#800635

Fixed issue with loading additional services in the self-service portal

Also in 2.180.1 · 2.174.71

#800088

Fixed a performance issue with loading assets on contracts when ticket-level rounding is enabled

Also in 2.180.6 · 2.174.71

#800075

Fixed an issue with Virima returning null results

Also in 2.180.1 · 2.174.71

#799848

Fixed an issue with syncing bills to Xero when invoice approvals are enabled

Also in 2.180.1 · 2.174.71

#799556

Fixed an issue clearing an agent's default Client/Supplier List when the list is deleted

Also in 2.180.1 · 2.174.71

#798350

Fixed an issue where user search included prospects too

Also in 2.180.1 · 2.174.71

#798319

Fixed an issue with the "Receive Stock" button not working without a stock location selected

Also in 2.180.1 · 2.174.71

#798223

Fixed an issue with assets when merging users

Also in 2.179.1 · 2.174.71

#797965

Fixed the client name appearing on Purchase Order delivery addresses despite "Deliver to user" being disabled

Also in 2.180.1 · 2.174.71

#797764

Fixed an appointment linking issue when creating scheduled tickets

Also in 2.180.1 · 2.174.71

#797435

Fixed a visual issue when grouping multiple column headers on column profiles

Also in 2.180.1 · 2.174.71

#797381

Fixed an issue with SQL single select custom fields that use an order by

Also in 2.180.1 · 2.174.71

#797126

Fixed a minor issue with Exact online logging

Also in 2.179.1 · 2.174.71

#797074

Fixed an issue with making sites/users inactive

Also in 2.179.1 · 2.174.71

#797040

Fixed an error when searching for similar tickets using terms containing quotation characters

Also in 2.180.1 · 2.174.71

#796978

Fixed an issue with cloning Assets

Also in 2.180.1 · 2.174.71

#796961

Fixed an issue with some Sage Intacct fields not being inherited from Recurring invoices onto invoices in some cases

Also in 2.179.1 · 2.174.71

#796906

Removed a duplicate field from the NinjaOne configuration page

Also in 2.179.1 · 2.174.71

#796542

Fixed an issue with sending emails to subscribers via a service

Also in 2.179.1 · 2.174.71

#796410

Fixed an issue when cloning a child ticket template would clone the parent template in certain cases

Also in 2.180.1 · 2.174.71

#796386

Fixed the Workflow field on Ticket Rules not being cleared when the workflow is deleted

Also in 2.179.1 · 2.174.71

#796312

Fixed an issue in certain cases with 'Agent Ticket Details Read Access' at ticket type field level having no default

Also in 2.179.1 · 2.174.71

#796225

Fixed an issue with the variable $-AIGENERATEDSUMMARY

Also in 2.179.1 · 2.174.71

#796120

Fixed an issue with ticket deleting making invoice pdf generation inaccessible in some cases

Also in 2.179.1 · 2.174.71

#796104

Minor language pack improvement

Also in 2.180.1 · 2.174.71

#796089

Fixed an issue with Meraki Webhooks logging

Also in 2.179.1 · 2.174.71

#796047

Fixed an issue with the layout of horizontal radio fields

Also in 2.180.1 · 2.174.71

#795749

Fixed a minor UI issue with large usernames and emails on the side menu

Also in 2.179.1 · 2.174.71

#795566

Fixed an issue with the column profile setting 'Include Children' when used on a dashboard

Also in 2.179.1 · 2.174.71

#795457

Minor language pack improvements

Also in 2.179.1 · 2.174.71

#795414

Fixed an issue with a migration tool

Also in 2.179.1 · 2.174.71

#795323

Improved invoice deletion auditing to distinguish between bills, credit notes and invoices in the audit table

Also in 2.179.1 · 2.174.71

#795047

Fixed a visual issue with long usernames overflowing kanban cards

Also in 2.179.1 · 2.174.71

#794879

Removed some validation on incoming emails in the Sales Mailbox integration

Also in 2.179.1 · 2.174.71

#794861

Fixed the Date Created and Date Started fields on Mail Campaigns not being displayed in local time

Also in 2.179.1 · 2.174.71

#794750

Fixed an issue with inconsistent results from the Meraki UI imports

Also in 2.179.1 · 2.174.71

#794677

Fixed a rare issue where parent tickets could not be closed

Also in 2.179.1 · 2.174.71

#794572

Fixed changes to custom fields sometimes not saving when a ticket rule applies a template without a ticket type set on it

Also in 2.179.1 · 2.174.71

#794488

Fixed an issue where assets from the AWS integration not deactivating in Halo when they no longer exist in AWS

Also in 2.179.1 · 2.174.71

#794165

Fixed being unable to remove Custom Functions from Virtual Agent chat flow steps

Also in 2.179.1 · 2.174.71

#794136

Resolved a minor issue with creating purchase orders with Ingram Micro reseller enabled

Also in 2.179.1 · 2.174.71

#793613

Fixed an error when loading assets when the N-Able N-Central integration is enabled but no N-Central account exists

Also in 2.179.1 · 2.174.71

#793412

Fixed a display issue with the service cost range on the portal

Also in 2.179.1 · 2.174.71

#793318

Fixed an issue with the ITIL ticket type not changing correctly when applying a template

Also in 2.179.1 · 2.174.71

#793289

Resolved an issue with slow loading custom lists for Users and Sites

Also in 2.179.1 · 2.174.71

#793279

Fixed ticket templates remaining linked to deleted budget types

Also in 2.179.1 · 2.174.71

#793228

Fixed an issue with PandaDoc document uploads for hosted customers

Also in 2.179.1 · 2.174.71

#793212

Improved the checks for stock handling to prevent invalid stock bin issues

Also in 2.179.1 · 2.174.71

#793195

Fixed a minor issue with creating a calendar entry on the action screen

Also in 2.179.1 · 2.174.71

#792997

Fixed an issue with marking top level accounts as active/inactive

Also in 2.179.1 · 2.174.71

#792556

Improved error logging around device creation automations

Also in 2.179.1 · 2.174.71

#792465

Fixed an issue with appointments not displaying location field when marked mandatory

Also in 2.180.1 · 2.174.71

#792451

Fixed a minor display issue with items

Also in 2.179.1 · 2.174.71

#792166

Fixed an issue with feedback band calculation when feedback comments are mandatory

Also in 2.180.1 · 2.174.71

#792049

Fixed some reporting period options missing from dashboards on the end-user portal

Also in 2.179.1 · 2.174.71

#791841

Fixed an issue with runbook arrays of non-object types failing to have values when iterating

Also in 2.179.1 · 2.174.71

#791414

Fixed issue where attachments uploaded by users did not default to being visible to users.

Also in 2.180.1 · 2.174.71

#790670

Fixed a small visual issue with overflowing text in custom integration runbooks

Also in 2.179.1 · 2.174.71

#790664

Minor auditing improvement

Also in 2.179.1 · 2.174.71

#790020

Fixed an issue with variable search returning incorrect information when selected type is "all"

Also in 2.179.1 · 2.174.71

#788977

Fixed a minor issue with product group accounts code mappings when using multiple QuickBooks Online tenants

Also in 2.179.1 · 2.174.71

#788602

Fixed an issue with unassigning users from assets via the Snipe-IT integration

Also in 2.179.1 · 2.174.71

#788144

Fixed an issue causing recurring appointments to be linked to the wrong ticket ID

Also in 2.180.1 · 2.174.71

#787688

Fixed user lookup appearing behind modal window in service subscribers area

Also in 2.180.1 · 2.174.71

#786942

Added client-specific branding to not-logged-in portal pages when using a client specific portal URL

Also in 2.180.1 · 2.174.71

#784150

Fixed an issue with uploading ticket attachments when using "Allowed file extensions"

Also in 2.179.1 · 2.174.71

#784082

Fixed an issue where User emails and phone numbers wouldn't import via IT Glue

Also in 2.180.1 · 2.174.71

#783480

Fixed an issue where quotations sent via an email quotation system action on a ticket could use the wrong quotation template

Also in 2.180.1 · 2.174.71

#783282

Fixed Internal Notes failing to load on quotes

Also in 2.180.1 · 2.174.71

#779982

Fixed blank emails being sent when an SMS notification is combined with an email notification

Also in 2.180.1 · 2.174.71

#778176

Added the Date of Birth field as an available field for User column profiles

Also in 2.179.1 · 2.174.71

#778070

Fixed an issue with invoice line price rounding for the MYOB integration

Also in 2.179.1 · 2.174.71

#777622

Fixed a minor UI issue on the custom integration method list page

Also in 2.179.1 · 2.174.71

#777131

Fixed an issue with editing ToDo list groups on ticket templates

Also in 2.179.1 · 2.174.71

#774001

Fixed an issue with pro-rata on new lines on recurring invoices not working as intended in all cases.

Also in 2.179.1 · 2.174.71

#770509

Fixed an issue with users not being deactivated through Entra ID / CSP when their site mapping returned no users

Also in 2.176.1 · 2.174.71

#749681

Fixed an issue with using the back button when viewing user settings on the portal

Also in 2.180.1 · 2.174.71

#723850

Fixed an issue with the 'Team Leader' action agent default setting

Also in 2.180.1 · 2.174.71

#591064

Fixed a display issue with some incoming emails

Also in 2.180.1 · 2.174.71

#802514