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Halo

Release notes

Current stable release
2.236.122
Latest beta
2.250.22

2.174.101

Stable

Released on Mar 12, 2025 · 42 updates

Fixed an issue clearing the latest Halo Integrator error for the Entra integration

Also in 2.186.1 · 2.184.22 · 2.174.101

#833268

Fixed an issue with updating Google appointments

Also in 2.186.1 · 2.184.22 · 2.174.101

#830738

Fixed a minor issue with incoming emails via EWS with no body content

Also in 2.184.21 · 2.174.101

#830328

Fixed a minor issue with the holidays table in workday config

Also in 2.184.21 · 2.174.101

#829997

Fixed an error when loading items linked to deleted categories

Also in 2.184.21 · 2.174.101

#829869

Fixed an issue with the Dynatrace manual import not working correctly

Also in 2.184.21 · 2.174.101

#829711

Fixed a minor issue with syncing purchase orders to Ingram Micro Reseller via Quote To Order

Also in 2.184.21 · 2.174.101

#828225

Fixed Snipe IT devices failing to match the mapped customer and importing to the default Site

Also in 2.184.21 · 2.174.101

#827933

Fixed the Entra named licence roles not being updated when a role is renamed

Also in 2.184.21 · 2.174.101

#827717

Fixed issues with the guide pages not loading when clicking the guide links next to settings

Also in 2.184.21 · 2.174.101

#827044

Fixed cloned agents being linked to the original agent's Exchange account

Also in 2.184.21 · 2.174.101

#827023

Resolved an issue with the Status of a Ticket failing to update after a Supplier or User email when Quick Status change is disabled

Also in 2.184.21 · 2.174.101

#826992

Fixed invoice IDs not showing in the portal when "unique ID per document type" is enabled, and fixed Datagate PDFs not opening

Also in 2.184.21 · 2.174.101

#826947

Minor performance enhancements to tickets and actions using a lot of custom fields

Also in 2.184.21 · 2.174.101

#826323

Fixed a rare issue where system actions would show as being done by an agent

Also in 2.184.21 · 2.174.101

#826168

Fixed an issue with ticket rules using incorrect workflows when workflows are deleted

Also in 2.184.21 · 2.174.101

#826073

Fixed an issue with the Microsoft Entra user sync in the Halo Integrator

Also in 2.184.21 · 2.174.101

#826042

Fixed an issue with adding new Etilize category mappings

Also in 2.184.21 · 2.174.101

#825291

Fixed an issue with the default value for SQL select custom fields not being set

Also in 2.184.21 · 2.174.101

#824450

Fixed an issue with custom field group headers not displaying correctly

Also in 2.184.21 · 2.174.101

#824408

Fixed an issue with not being able to clear SQL select custom fields

Also in 2.184.21 · 2.174.101

#824140

Fixed a minor issue with creating purchase orders when using the Ingram Micro Reseller integration

Also in 2.184.21 · 2.174.101

#823894

Fixed $-LOGGEDINAGENTID and $-LOGGEDINAGENTNAME not appearing in the variables list

Also in 2.184.21 · 2.174.101

#823726

Fixed a minor issue custom fields on pdf templates sent during automatic recurring invoice creation

Also in 2.184.21 · 2.174.101

#823287

Fixed an issue with the Invoice Deleted Webhook trigger

Also in 2.184.21 · 2.174.101

#823201

Fixed an issue with ordering by Workflow Stage Number

Also in 2.184.21 · 2.174.101

#822758

Fixed a rare issue with SQL Lookups

Also in 2.184.21 · 2.174.101

#822610

Resolved a 500 error given when retrieving CRM notes via the API

Also in 2.184.21 · 2.174.101

#822525

Fixed an issue syncing attachments to Azure Devops, Jira and ServiceNow integrations when storing attachments within S3.

Also in 2.184.21 · 2.174.101

#821217

Resolved an issue with Quote/Contract/Agent Signatures failing to load correctly when generating PDF documents resulting in an error

Also in 2.184.21 · 2.174.101

#821205

Fixed a minor inconsistency with syncing purchase orders to Ingram Micro reseller

Also in 2.184.21 · 2.174.101

#820932

Fixed an issue where Product field could be 'Not Set' when mandatory

Also in 2.184.21 · 2.174.101

#820405

Improved the validation of asset relationship changes in the API

Also in 2.184.21 · 2.174.101

#820126

Fixed an issue where some Related Tickets wouldn't display when 'Show related of related Tickets' was disabled

Also in 2.184.21 · 2.174.101

#819350

Fixed an issue with Hubspot custom lifecycles not working as intended when being used as restrictions for the client import

Also in 2.184.21 · 2.174.101

#818346

Fixed importing tickets through the Azure Sentinel integration using the Halo DB integrator with ticket type restrictions

Also in 2.184.21 · 2.174.101

#815977

Fixed an issue with the kanban child view on the self-service portal showing tickets visible to all users in error

Also in 2.184.21 · 2.174.101

#814353

Fixed an issue where Invoice ID columns wouldn't populate on Consignment PDFs

Also in 2.184.21 · 2.174.101

#812755

Fixed an issue with importing Recurring Invoice Lines

Also in 2.184.21 · 2.174.101

#807444

Fixed an issue processing alert emails containing the word 'device'

Also in 2.184.21 · 2.174.101

#789918

Fixed an issue with hosted customer monitoring events not showing

Also in 2.184.21 · 2.174.101

#786840

Fixed an issue with discounts in Xero when using Groups to hide lines in some cases

Also in 2.184.21 · 2.174.101

#780509