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Halo

Release notes

Current stable release
2.236.122
Latest beta
2.250.22

2.162.81

Unreleased

Released on Nov 27, 2024 · 63 updates

Fixed an issue where older Addigy alerts could be processed in the Halo Integrator

Also in 2.174.5 · 2.162.81

#771663

Fixed an issue where the name of an integration may appear blank in the Halo Integrator logging

Also in 2.174.5 · 2.162.81

#770558

Fixed an issue with the Westcoast Cloud scheduled integration sync (hosted only).

Also in 2.174.5 · 2.162.81

#769657

Fixed an issue with Microsoft Entra ID agent field mappings on the integrator

Also in 2.174.4 · 2.162.81

#768061

Fixed a minor issue with selecting accounts codes for QuickBooks Online items

Also in 2.174.5 · 2.162.81

#764738

Fixed an issue with the embeddable ticket form configuration not working under certain conditions

Also in 2.174.1 · 2.162.81

#763971

Fixed an issue with importing Subscriptions via Giacom

Also in 2.174.1 · 2.162.81

#762905

Fixed an issue with owner-level access control on scheduled tickets not letting you edit the access control

Also in 2.174.1 · 2.162.81

#762187

Fixed an issue with 'Limit access to News Articles by start and end date' for KBs

Also in 2.174.1 · 2.162.81

#762071

Fixed an issue with the PRTG webhooks

Also in 2.174.1 · 2.162.81

#762008

Fixed an issue with horizontal radio fields not displaying correctly when grouped together

Also in 2.174.1 · 2.162.81

#761276

Resolved an issue with the default value for "Create a Agreement if none exist" incorrectly being set when creating a new Billing Template

Also in 2.174.1 · 2.162.81

#761055

Fixed an issue with the Intune integration not ignoring assets that don't match any asset type mappings

Also in 2.174.1 · 2.162.81

#760756

Fixed an issue with stock buttons appearing on non-stock tracked items in some cases

Also in 2.174.1 · 2.162.81

#760452

Fixed Shift Type not being set correctly when recurring shifts are created

Also in 2.174.1 · 2.162.81

#760303

Fixed an issue with using the query builder to query custom fields that are suing the new storage method

Also in 2.174.1 · 2.162.81

#760233

Increased the frequency in which Salesforce access tokens are refreshed

Also in 2.174.1 · 2.162.81

#759659

Fixed an issue with grouping asset fields

Also in 2.174.1 · 2.162.81

#759643

Fixed an issue with the navigation bar search for services in the self-service portal

Also in 2.174.1 · 2.162.81

#759635

Fixed an issue with the 'Open Tickets' widget on customer overview

Also in 2.174.1 · 2.162.81

#759372

Fixed an error getting assets from SnipeIT when there are no custom fields on the SnipeIT asset.

Also in 2.174.1 · 2.162.81

#759311

Resolved an issue with invoice group quantity on PDFs incorrectly showing

Also in 2.174.1 · 2.162.81

#759252

Fixed non-administrators being unable to delete Clients despite having delete permissions

Also in 2.174.1 · 2.162.81

#759068

Fixed an issue with the display value for SQL select custom fields in custom table rows not updating correctly

Also in 2.174.1 · 2.162.81

#758868

Fixed an issue with Device 42 asset mappings import

Also in 2.174.1 · 2.162.81

#758860

Improved the loading of approval process rules

Also in 2.174.1 · 2.162.81

#758580

Fixed an issue where the ticket charge rate field would not apply on quick closing new tickets

Also in 2.174.1 · 2.162.81

#758574

Removed credit notes from syncing to Avalara

Also in 2.174.1 · 2.162.81

#757995

Fixed a rare issue with Scheduled Reports

Also in 2.174.1 · 2.162.81

#757987

Fixed a minor issue with approval delegation

Also in 2.174.1 · 2.162.81

#757820

Fixed an issue with the comments field for approvals

Also in 2.174.1 · 2.162.81

#757713

Fixed an issue with Datto Webhooks

Also in 2.174.1 · 2.162.81

#757628

Resolved an issue with certain ALSO licenses showing a 0 quantity when they are a migrated license

Also in 2.174.1 · 2.162.81

#757103

Fixed an issue with ingesting integration webhooks

Also in 2.174.1 · 2.162.81

#757078

Fixed an issue with single select custom fields that only load the top 100 results not saving

Also in 2.174.1 · 2.162.81

#756948

Fixed an error when loading tickets with no client against them

Also in 2.174.1 · 2.162.81

#756441

Resolved an issue with updates to Site causing Customer records to be updated/creating in account software integrations when the Customer is set to not sync to account software

Also in 2.174.1 · 2.162.81

#756354

Fixed an issue with custom field values when using 'Include Children' at column profile level

Also in 2.174.1 · 2.162.81

#755985

Fixed issues with translations when adding and then removing the translated string

Also in 2.174.1 · 2.162.81

#755769

Fixed issues with users not matching to their assets during the Microsoft Entra ID integrator sync

Also in 2.174.1 · 2.162.81

#755209

Fixed an issue with using $ Variables for custom fields using the new storage method

Also in 2.174.1 · 2.162.81

#755197

Fixed a rare issue with user matching based on a Ninja custom field

Also in 2.174.1 · 2.162.81

#755194

Fixed an issue with "Show all Teams in this Department in the Team Tree" not always applying if multiple roles give membership to the department

Also in 2.174.1 · 2.162.81

#755023

Fixed a rare issue with saving scheduled tickets using the new custom field storage method

Also in 2.174.1 · 2.162.81

#755014

Fixed an issue with projects money budget field on actions

Also in 2.174.1 · 2.162.81

#754554

Fixed an issue with the send option on KB articles when viewing tickets

Also in 2.174.1 · 2.162.81

#754419

Fixed an issue with config change tracking when importing from Entra ID

Also in 2.174.1 · 2.162.81

#754375

Fixed a minor UI issue with permissions modal screens

Also in 2.174.1 · 2.162.81

#753943

Resolved an issue with billing items issued for tickets invoiced to a different client

Also in 2.174.1 · 2.162.81

#753815

Fixed an issue with admins not being able to edit message groups

Also in 2.174.1 · 2.162.81

#753454

Fixed a visual issue where tickets would appear at the first workflow stage instead of the end stage

Also in 2.174.1 · 2.162.81

#752418

Fixed an issue where deleting items from a Sales Mailbox would crash the page

Also in 2.174.1 · 2.162.81

#752203

Fixed an issue with agent asset permissions

Also in 2.174.1 · 2.162.81

#750010

Fixed a minor issue with listing invoices via the API

Also in 2.174.1 · 2.162.81

#749608

Minor improvement to the collision detection in the incoming service

Also in 2.174.1 · 2.162.81

#747520

Fixed an issue with Datto RMM user matching on last logged in user

Also in 2.174.1 · 2.162.81

#747303

Fixed an issue with article versioning

Also in 2.174.1 · 2.162.81

#745155

Fixed an issue with the integrator importing cancelled subscriptions from StreamOne Ion

Also in 2.174.1 · 2.162.81

#744836

Fixed an issue when saving approval process rule names

Also in 2.174.1 · 2.162.81

#742053

Fixed an issue with the 'Every two weeks' frequency setting on schedules.

Also in 2.174.1 · 2.162.81

#733441

Fixed an issue with high contrast mode on the self-service portal

Also in 2.174.1 · 2.162.81

#714920

Fixed an issue with site custom tables

Also in 2.174.1 · 2.162.81

#712654

Fixed an issue where agent holiday allowance could still be reduced when booked over a workday holiday

Also in 2.174.1 · 2.162.81

#664732