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Halo

Release notes

Current stable release
2.236.122
Latest beta
2.250.22

2.162.61

Stable

Released on Oct 29, 2024 · 61 updates

Fixed an issue with Knowledge Base article permalinks with certain restrictions

Also in 2.168.5 · 2.162.61

#751605

Fixed a failed to update invoice periods error

Also in 2.168.4 · 2.162.61

#749984

Fixed an issue with Microsoft CSP group sync when using Azure Delta Queries

Also in 2.168.5 · 2.162.61

#748435

Fixed issue with attachments for the ServiceNow integration

Also in 2.168.2 · 2.162.61

#747096

Fixed an issue with text titles on service fields

Also in 2.168.1 · 2.162.61

#746951

Resolved an issue with Invoice group quantity incorrectly being set to the quantity of the last line in the group when displaying on PDFs

Also in 2.168.1 · 2.162.61

#745989

Fixed a performance issue with using 'Show on the Ticket details screen' on custom fields

Also in 2.168.1 · 2.162.61

#745509

Fixed the default 'Business Department' not being set on invoice lines created from sales orders and tickets

Also in 2.168.1 · 2.162.61

#745476

Fixed a rare issue with Snipe IT device matching when importing through the Halo integrator

Also in 2.168.1 · 2.162.61

#745412

Fixed an issue where links would get truncated before the letters "on" in some cases in the rich editor component

Also in 2.168.1 · 2.162.61

#745399

Fixed the "New" button on Mail Campaigns opening the new ticket screen if new tickets are configured to open in a modal window

Also in 2.168.1 · 2.162.61

#745004

Fixed an issue with searching services with the global search on the self-service portal

Also in 2.168.1 · 2.162.61

#744738

Fixed an issue where you could not add closed projects to sales orders, where you could previously

Also in 2.168.1 · 2.162.61

#744124

Fixed an issue where some tickets would be missing from reports created using the query builder

Also in 2.168.1 · 2.162.61

#743941

Improved dropdown on Scheduler

Also in 2.168.1 · 2.162.61

#743914

Minor asset search optimisation

Also in 2.168.1 · 2.162.61

#743742

Fixed an issue on the self-service portal where the description of the event would not show

Also in 2.168.1 · 2.162.61

#743731

Fixed the 'send' menu option on invoices and quotes creating billable time

Also in 2.168.1 · 2.162.61

#743639

Added a hint to the Xero syncing setting 'Do not sync product groups on invoices'

Also in 2.168.1 · 2.162.61

#743603

Fixed an issue with the Kandji integration

Also in 2.168.1 · 2.162.61

#743581

Fixed an issue with $-ORDERID on sales order pdf's

Also in 2.168.1 · 2.162.61

#743216

Fixed an "input is invalid" error when indexing services for Azure AI Search

Also in 2.168.1 · 2.162.61

#743003

Fixed issue where Powershell parameters would not be populated when using the DB Integrator

Also in 2.168.1 · 2.162.61

#742668

Fixed an issue with merging users in certain circumstances

Also in 2.168.1 · 2.162.61

#742615

Fixed an issue where image height and width attributes were no longer set leading to display issues in some mail clients

Also in 2.168.1 · 2.162.61

#742206

Resolved an issue with generating scheduled reports containing null data and displaying the top X results on charts

Also in 2.168.1 · 2.162.61

#742034

Added a 'View Archived Data' option to Change History

Also in 2.168.1 · 2.162.61

#741985

Updated Facebook integration to use Graph API v21.0

Also in 2.168.1 · 2.162.61

#741855

You can now allocate credit in decimals, not just whole numbers

Also in 2.168.1 · 2.162.61

#741818

Fixed an issue that could have caused invoices to duplicate in Xero

Also in 2.168.1 · 2.162.61

#741627

Resolved an issue with some Auvik alerts logging under incorrect customers

Also in 2.168.1 · 2.162.61

#741493

Fixed an issue when changing to a ticket type with no default SLA

Also in 2.168.1 · 2.162.61

#741055

Fixed issue with language translations for category values

Also in 2.168.1 · 2.162.61

#741043

Fixed a minor display issue on the Microsoft CSP integration setup screen

Also in 2.168.1 · 2.162.61

#741007

Fixed several currency issues

Also in 2.168.1 · 2.162.61

#740880
  1. Fixed an issue where updating the sales currency on quotes or invoices failed to update the converted price in some cases
  2. Fixed an issue where purchase currency wouldn't be reflected correctly on costs when added to quotes

Resolved an issue where the delete menu option appeared on the client screen for admins without delete permission

Also in 2.168.1 · 2.162.61

#740641

Fixed an issue when deleting customer screen layouts

Also in 2.168.1 · 2.162.61

#740412

Fixed items issued showing in 'ready for invoicing' without an item group

Also in 2.168.1 · 2.162.61

#740314

Resolved multiple errors with the generation and display of the Next Creation Period for Invoices and Recurring Invoices

Also in 2.168.1 · 2.162.61

#739321

1. The Next Creation Period is now calculated each time it is required instead of using a static value

2. The Next Creation Period will be calculated on a recurring invoice screen automatically by editing the schedule.

3. The variable for Invoice Date will now remove timezone adjustments to resolve an issue with timezones greater than 12 or less than -12

Resolved a rare issue with Xero webhooks creating invalid invoices

Also in 2.168.1 · 2.162.61

#739140

Fixed an issue where licences are not removed from users who have been made inactive by the integrator

Also in 2.168.1 · 2.162.61

#739097

Fixed an issue with Knowledge Base article permalinks with unauthenticated users

Also in 2.168.1 · 2.162.61

#739029

Fixed an issue where Workflows wouldn't load

Also in 2.168.1 · 2.162.61

#738883

Fixed an issue where in some cases the rich editor would insert extra <div> elements when editing starts

Also in 2.168.4 · 2.162.61

#738373

Fixed an issue with clicking the icon to open a report from a dashboard

Also in 2.168.1 · 2.162.61

#738134

Fixed a rare issue with Timesheets erroring when selecting specific date intervals

Also in 2.168.1 · 2.162.61

#737616

Fixed an issue with approvals on the portal

Also in 2.168.1 · 2.162.61

#737575

Fixed an issue with discount percentages causing errors when syncing to MYOB

Also in 2.168.1 · 2.162.61

#737185

Resolved an error shown when importing Devices using Datto RMM with the Integrator application that relates to User matching

Also in 2.168.1 · 2.162.61

#736735

Fixed an issue where some Clients couldn't be added to allowed Clients on FAQ Lists

Also in 2.168.1 · 2.162.61

#736664

Fixed an issue where activating the "Track Users sign-in activity" setting in the Microsoft CSP integration may return a permissions error for a short time afterwards

Also in 2.168.1 · 2.162.61

#736146

Fixed an issue with pushing config changes to a connected instance

Also in 2.168.1 · 2.162.61

#735521

Fixed an issue importing all-day appointments from Google Calendars

Also in 2.168.1 · 2.162.61

#735464

Fixed an issue with not being able to set "Do not update Asset Types" on Lansweeper and SCCM

Also in 2.168.1 · 2.162.61

#734931

Fixed an issue when deleting Avalara tenants

Also in 2.168.1 · 2.162.61

#733712

Fixed an issue with Scheduled tickets failing to create in some locales in some cases

Also in 2.168.1 · 2.162.61

#726024

Fixed a rare issue with site matching for devices in the Microsoft CSP-Intune import

Also in 2.168.1 · 2.162.61

#722819

Fixed an issue with indexing tickets for ai integrations using the runbooks method failing in some cases due to deleted tickets

Also in 2.168.1 · 2.162.61

#712889

Fixed an issue with scheduled report creation for on-premise customers using HaloDBintegrator

Also in 2.168.7 · 2.162.61

#693830

Added customer specific debug logging in Live Chat

Also in 2.168.1 · 2.162.61

#740446

Removed some stale customer-specific logging

Also in 2.168.1 · 2.162.61

#738268