Released on Sep 10, 2024 · 51 updates
Improved credential validation for the ServiceNow migration module
Also in 2.164.3 · 2.162.21
Improved credential validation for the ServiceNow migration module
Also in 2.164.3 · 2.162.21
Added the option to use Client Credentials for authentication in the Intune integration
Also in 2.164.3 · 2.162.21
Added the option to use Client Credentials for authentication in the Intune integration
Also in 2.164.3 · 2.162.21
Fixed issue when trying to save large attachment names on email rules
Also in 2.164.3 · 2.162.21
Fixed issue when trying to save large attachment names on email rules
Also in 2.164.3 · 2.162.21
Fixed an error when viewing page 2 of assets if the column profile includes a memo custom field
Also in 2.164.3 · 2.162.21
Fixed an error when viewing page 2 of assets if the column profile includes a memo custom field
Also in 2.164.3 · 2.162.21
Fixed Quick Actions not logging responses if Response Behaviour is set to "when the action is saved"
Also in 2.164.3 · 2.162.21
Fixed Quick Actions not logging responses if Response Behaviour is set to "when the action is saved"
Also in 2.164.3 · 2.162.21
Fixed an email truncation issue that could occur on some emails
Also in 2.164.3 · 2.162.21
Fixed an email truncation issue that could occur on some emails
Also in 2.164.3 · 2.162.21
Fixed a rare issue where invalid Attachments could cause Emails to not send
Also in 2.164.3 · 2.162.21
Fixed a rare issue where invalid Attachments could cause Emails to not send
Also in 2.164.3 · 2.162.21
Fixed a visual issue with approval delegation in agent configuration
Also in 2.164.3 · 2.162.21
Fixed a visual issue with approval delegation in agent configuration
Also in 2.164.3 · 2.162.21
Fixed an issue where mandatory custom date fields could be bypassed by typing a string
Also in 2.164.3 · 2.162.21
Fixed an issue where mandatory custom date fields could be bypassed by typing a string
Also in 2.164.3 · 2.162.21
Fixed custom field options sometimes not showing on anonymous action forms
Also in 2.164.3 · 2.162.21
Fixed custom field options sometimes not showing on anonymous action forms
Also in 2.164.3 · 2.162.21
Minor error message improvement for when Item ID for Accounting Integration isn't populated on an item
Also in 2.164.3 · 2.162.21
Minor error message improvement for when Item ID for Accounting Integration isn't populated on an item
Also in 2.164.3 · 2.162.21
Added API validation when creating / updating recurring invoice schedules
Also in 2.164.3 · 2.162.21
Added API validation when creating / updating recurring invoice schedules
Also in 2.164.3 · 2.162.21
Fixed a minor visual issue with the quick search field
Also in 2.164.3 · 2.162.21
Fixed a minor visual issue with the quick search field
Also in 2.164.3 · 2.162.21
Fixed a rare issue where Alerts wouldn't match against Asset matching fields
Also in 2.164.3 · 2.162.21
Fixed a rare issue where Alerts wouldn't match against Asset matching fields
Also in 2.164.3 · 2.162.21
Fixed an issue where scheduled tickets wouldn't be created for General Users if "Show General User in lists" is disabled
Also in 2.164.3 · 2.162.21
Fixed an issue where scheduled tickets wouldn't be created for General Users if "Show General User in lists" is disabled
Also in 2.164.3 · 2.162.21
Fixed an issue with setting a new primary asset on tickets created from Icinga
Also in 2.164.3 · 2.162.21
Fixed an issue with setting a new primary asset on tickets created from Icinga
Also in 2.164.3 · 2.162.21
Added outbound request logging to the Exact Online and Sage Business Cloud integrations
Also in 2.164.3 · 2.162.21
Added outbound request logging to the Exact Online and Sage Business Cloud integrations
Also in 2.164.3 · 2.162.21
Resolved an error with using datesearch=last_modified as a URL parameter with the appointment endpoint
Also in 2.164.3 · 2.162.21
Resolved an error with using datesearch=last_modified as a URL parameter with the appointment endpoint
Also in 2.164.3 · 2.162.21
Fixed an issue with SQL custom fields not populating on actions correctly
Also in 2.164.3 · 2.162.21
Fixed an issue with SQL custom fields not populating on actions correctly
Also in 2.164.3 · 2.162.21
Resolved an issue with the Xero rate limit being hit when sending invoices using Xero
Also in 2.164.3 · 2.162.21
Resolved an issue with the Xero rate limit being hit when sending invoices using Xero
Also in 2.164.3 · 2.162.21
Resolved an issue with Customer restrictions incorrectly showing for To-Do List Groups
Also in 2.164.3 · 2.162.21
Resolved an issue with Customer restrictions incorrectly showing for To-Do List Groups
Also in 2.164.3 · 2.162.21
Fixed an UI issue with the horizontal scrollbar in the Firefox browser
Also in 2.164.3 · 2.162.21
Fixed an UI issue with the horizontal scrollbar in the Firefox browser
Also in 2.164.3 · 2.162.21
Removed an error that is incorrectly shown when saving a recurring invoice and using the setting to only send invoice emails once invoices are posted to 3rd party accounting tools
Also in 2.164.3 · 2.162.21
Removed an error that is incorrectly shown when saving a recurring invoice and using the setting to only send invoice emails once invoices are posted to 3rd party accounting tools
Also in 2.164.3 · 2.162.21
Resolved an issue with voiding an invoice failing to make Sales Orders appear in Ready for Invoicing again
Also in 2.164.3 · 2.162.21
Resolved an issue with voiding an invoice failing to make Sales Orders appear in Ready for Invoicing again
Also in 2.164.3 · 2.162.21
Fixed an issue which could cause the lookup code cache to only contain lookup id 67
Also in 2.164.3 · 2.162.21
Fixed an issue which could cause the lookup code cache to only contain lookup id 67
Also in 2.164.3 · 2.162.21
Fixed an issue with the day and week views on calendars
Also in 2.164.3 · 2.162.21
Fixed an issue with the day and week views on calendars
Also in 2.164.3 · 2.162.21
Fixed an error on the Config > Sales > General Settings page
Also in 2.164.2 · 2.162.21
Fixed an error on the Config > Sales > General Settings page
Also in 2.164.2 · 2.162.21
Fixed an issue with Xero webhooks and multicurrency
Also in 2.164.3 · 2.162.21
Fixed an issue with Xero webhooks and multicurrency
Also in 2.164.3 · 2.162.21
Fixed an issue where renaming a Team may not update filter criteria correctly
Also in 2.164.3 · 2.162.21
Fixed an issue where renaming a Team may not update filter criteria correctly
Also in 2.164.3 · 2.162.21
Resolved cost and price not being set on items added when searching both the TD Synnex and Ingram Micro catalog
Also in 2.164.3 · 2.162.21
Resolved cost and price not being set on items added when searching both the TD Synnex and Ingram Micro catalog
Also in 2.164.3 · 2.162.21
Minor improvements to the logging for the PowerShell integration
Also in 2.164.3 · 2.162.21
Minor improvements to the logging for the PowerShell integration
Also in 2.164.3 · 2.162.21
Fixed an issue with users imported form integrations matching incorrectly to existing records
Also in 2.164.3 · 2.162.21
Fixed an issue with users imported form integrations matching incorrectly to existing records
Also in 2.164.3 · 2.162.21
Fixed an error when saving Invoices in rare situations
Also in 2.164.3 · 2.162.21
Fixed an error when saving Invoices in rare situations
Also in 2.164.3 · 2.162.21
Fixed issue with validating credentials for Tenable integration
Also in 2.164.3 · 2.162.21
Fixed issue with validating credentials for Tenable integration
Also in 2.164.3 · 2.162.21
Improved the empty list label for the Ready For Purchasing screen
Also in 2.164.3 · 2.162.21
Improved the empty list label for the Ready For Purchasing screen
Also in 2.164.3 · 2.162.21
Fixed an issue with the AI knowledge base search not working in the user portal
Also in 2.164.3 · 2.162.21
Fixed an issue with the AI knowledge base search not working in the user portal
Also in 2.164.3 · 2.162.21
If this issue is encountered, you will need to manually re-index your articles by using the "Index Articles" button in Configuration > AI
Resolved date sent not updating on invoices when sent from Xero
Also in 2.164.3 · 2.162.21
Resolved date sent not updating on invoices when sent from Xero
Also in 2.164.3 · 2.162.21
Fixed an issue where users could be created with acknowledgements disabled, but the setting appears enabled in the UI
Also in 2.164.3 · 2.162.21
Fixed an issue where users could be created with acknowledgements disabled, but the setting appears enabled in the UI
Also in 2.164.3 · 2.162.21
Fixed an issue with using Azure Actions as automations
Also in 2.164.3 · 2.162.21
Fixed an issue with using Azure Actions as automations
Also in 2.164.3 · 2.162.21
Fixed an issue with client/site/user custom field $-variables not working on actions
Also in 2.164.3 · 2.162.21
Fixed an issue with client/site/user custom field $-variables not working on actions
Also in 2.164.3 · 2.162.21
Fixed an issue with the Halo Asset Discovery integration failing to import due to hitting the rate limit
Also in 2.164.3 · 2.162.21
Fixed an issue with the Halo Asset Discovery integration failing to import due to hitting the rate limit
Also in 2.164.3 · 2.162.21
Fixed an issue where AI insights automation runs when the AI module is turned off
Also in 2.164.3 · 2.162.21
Fixed an issue where AI insights automation runs when the AI module is turned off
Also in 2.164.3 · 2.162.21
Added approval and rejection threshold information to the approval process tab on tickets
Also in 2.164.3 · 2.162.21
Added approval and rejection threshold information to the approval process tab on tickets
Also in 2.164.3 · 2.162.21
Fixed a rare issue with the ServiceNow ticket sync
Also in 2.164.3 · 2.162.21
Fixed a rare issue with the ServiceNow ticket sync
Also in 2.164.3 · 2.162.21
Fixed various issues with Avalara and orders
Also in 2.164.3 · 2.162.21
Fixed various issues with Avalara and orders
Also in 2.164.3 · 2.162.21
Fixed issue with custom URL menu buttons not working correctly when put in the Navigation Menu overflow
Also in 2.164.3 · 2.162.21
Fixed issue with custom URL menu buttons not working correctly when put in the Navigation Menu overflow
Also in 2.164.3 · 2.162.21
Fixed issues when try saving large notes on runbook and workflow step note fields
Also in 2.164.3 · 2.162.21
Fixed issues when try saving large notes on runbook and workflow step note fields
Also in 2.164.3 · 2.162.21
Fixed an issue where $-quotenote would not populate
Also in 2.164.3 · 2.162.21
Fixed an issue where $-quotenote would not populate
Also in 2.164.3 · 2.162.21
Fixed an issue with the SLA widgets on ticket dashboards
Also in 2.164.3 · 2.162.21
Fixed an issue with the SLA widgets on ticket dashboards
Also in 2.164.3 · 2.162.21
Fixed an issue with values not being set from ticket templates when logging tickets via email
Also in 2.164.3 · 2.162.21
Fixed an issue with values not being set from ticket templates when logging tickets via email
Also in 2.164.3 · 2.162.21
Resolved a rare issue with Datto Commerce/Quoter quote imports when creating multiple new items
Also in 2.164.3 · 2.162.21
Resolved a rare issue with Datto Commerce/Quoter quote imports when creating multiple new items
Also in 2.164.3 · 2.162.21