Publiée le 29 oct. 2026 · 17 mises à jour
Fixed an issue with sorting ticket lists by status
Également dans 2.258.2 · 2.250.71
Fixed an issue with sorting ticket lists by status
Également dans 2.258.2 · 2.250.71
Fixed an issue where, after a period of inactivity, selecting a list or agent in the ticket tree would revert to the previously selected list
Également dans 2.258.2 · 2.250.71
Fixed an issue where, after a period of inactivity, selecting a list or agent in the ticket tree would revert to the previously selected list
Également dans 2.258.2 · 2.250.71
Fixed an issue with sending knowledge base articles with next action
Également dans 2.258.2 · 2.250.62
Fixed an issue with sending knowledge base articles with next action
Également dans 2.258.2 · 2.250.62
Fixed canned text loading on rich text ticket fields
Également dans 2.258.2 · 2.250.62
Fixed canned text loading on rich text ticket fields
Également dans 2.258.2 · 2.250.62
Resolved an issue with custom fields showing no select options when used in anonymous portal actions
Également dans 2.258.2 · 2.250.71
Resolved an issue with custom fields showing no select options when used in anonymous portal actions
Également dans 2.258.2 · 2.250.71
Fixed an issue with webhook request headers showing the incorrect signing algorithm when using 'Sign request body with secret key'
Également dans 2.258.2 · 2.250.62
Fixed an issue with webhook request headers showing the incorrect signing algorithm when using 'Sign request body with secret key'
Également dans 2.258.2 · 2.250.62
Fixed an issue where the token endpoint could return invalid_scope
Également dans 2.258.2 · 2.250.62
Fixed an issue where the token endpoint could return invalid_scope
Également dans 2.258.2 · 2.250.62
Fixed an issue with the primary service not always being set correctly
Également dans 2.258.2 · 2.250.71 · 2.250.62
Fixed an issue with the primary service not always being set correctly
Également dans 2.258.2 · 2.250.71 · 2.250.62
Resolved an issue with being unable to open the year part of a date/time picker when showing seconds on the time taken field in a new action
Également dans 2.258.2 · 2.250.64
Resolved an issue with being unable to open the year part of a date/time picker when showing seconds on the time taken field in a new action
Également dans 2.258.2 · 2.250.64
Fixed a slowness issue when posting an action
Également dans 2.258.2 · 2.250.71
Fixed a slowness issue when posting an action
Également dans 2.258.2 · 2.250.71
Added the option to disable access control inheritance for canned text and their groups
Également dans 2.258.2 · 2.250.71
Added the option to disable access control inheritance for canned text and their groups
Également dans 2.258.2 · 2.250.71
This can be disabled using the setting "Allow canned text access control to inherit from its group" in advanced settings.
Fixed an issue when creating a new site
Également dans 2.258.2 · 2.250.71
Fixed an issue when creating a new site
Également dans 2.258.2 · 2.250.71
Improved the performance of prepay periodic history and balance calculations
Également dans 2.258.2 · 2.250.71
Improved the performance of prepay periodic history and balance calculations
Également dans 2.258.2 · 2.250.71
Resolved an issue with an incorrect header showing when the warning shows to close tickets with unconsigned items
Resolved an issue with an incorrect header showing when the warning shows to close tickets with unconsigned items
Fixed a minor issue with agent resource booking links
Fixed a minor issue with agent resource booking links
Fixed issues with importing assets from Halo Asset Discovery
Fixed issues with importing assets from Halo Asset Discovery
Fixed issue with ticket notes not being searched correctly
Fixed issue with ticket notes not being searched correctly
