Your standards applied everywhere, your technicians productive faster, your customers served consistently.
Hudu brings together everything your teams need to know, about every customer, in one place.
Customer information is structured, complete and consistent. No more guessing and digging through old files.
Information stays organised, linked together and instantly accessible.
Assets, passwords, processes and linked articles give technicians everything they need in a single view.
Standard templates and required fields put an end to improvised documentation.
Every new customer follows a mapped-out path, from the first access to the last document. No step gets skipped.
What's documented, what's missing, what's going to cause trouble. It all surfaces, without you having to ask.
Hosted by Hudu or on your own infrastructure, the choice is yours
Everyone knows where to look and what to fill in.
Your new technicians get productive without reinventing anything.
Knowledge that's organised, linked and current means tickets close faster.
Structured onboarding and predictable delivery become your norm.
Get to your documentation, credentials and customer information straight from the browser, next to the tool you're using.
Consistent forms to document customers, devices, applications, networks and infrastructure.
Internal and customer-specific documentation, organised, searchable and always consistent.
Credentials stored securely, with fine-grained permissions and autofill.
Repeatable lists for go-lives, maintenance and projects.
See how systems connect to each other, at a glance.
Your assets and data synced from the tools you already use.
Manage networks and subnets with clarity across every customer.
Equipment visualised so you can plan and troubleshoot without guesswork.
Stay ahead of renewals, contracts, warranties and SSL expirations.
Uptime and certificates checked continuously, without you thinking about it.
Every change and every access tracked, in full transparency.
One keyword, and you find everything, across any customer.
Years of documentation carried over, with nothing lost along the way.
All handled, all optimised, nothing for you to do.
Hudu integrates natively. We fill the gaps if needed.
Yes. Hudu is SOC 2 Type II and ISO 27001 certified and GDPR compliant, three recognised guarantees when it comes to security and data protection.
You choose: cloud hosting by Hudu, or self-hosted. Both options offer the same features.
Hudu connects natively to the main PSAs (HaloPSA, Autotask and others), RMMs (NinjaOne, Datto RMM, N-able and others) and other tools in the MSP ecosystem (CIPP, Rewst and others). A complete REST API covers specific needs, and Halentra can build whatever is missing.
Hudu maintains migration tools for most solutions on the market: IT Glue, ITBoost, IT Portal, Confluence, SharePoint, Passportal or your own files. Our teams can also take care of it for you.
No. Monthly or annual, the subscription ends when your current period does, with no cancellation fees.
Yes. A free 14-day trial is available, hosted by Hudu or self-hosted.
Documentation that holds up, technicians who find what they need, and delivery that no longer depends on who happens to be available that day.
